Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
It has been over 4 days since our broadband has come offline. EE has done NOTHING to resolve it; their service reps repeatedly lied about the nature of the issue and that there were Openreach engineers out to service it. Lots of business, work and e...
They are lying, thieving Bs. Bit anyone on this platform will already know that. We just have to make sure we tell everyone we know not to switch. I’m out of pocket £147.10 after being told they would pay sky penalty fee. Liars.
Hi, having recently switched over from the BT Smart Hub router to the EE Smart Hub Plus, there seems to be no way of changing the devices names connected in the router page, such as connected Printers, Tablets, Phones, TVs etc,For example a Laptop is...
I've just called EE phone number included in an email I received (my contract ends this month) and during the call they asked me to confirm my bank details, is this usual. I am already a broadband customer so a bit worried.
Hi AllCan a second Smart Hub SH32B be used as a Wifi Extender and connected to each other via ethernet cable? If this is possible please could someone give me the instructions in the 'For Dummies' language. I appreciate any help on this subject.
I was hoping someone might be able to help my make progress in adding WiFi Enhancer to my Full Works 900 plan. I know that I need to pay extra to add it (£5?) but the app, website, and even the customer service team can't do so, it just cycles round...
had a forced change over from BT to EE on 27th Nov seemed to be seamless, then today 3rd Dec all my broadband settings have now restricted My streaming platforms. I have altered no settings App won't allow me to link accounts or manage my broadband o...
We have recently switched from BT to EE full fibre. All of our devices transitioned to the new hub apart from the Aurora AOne Hub (the red exclamation mark flashes). We have been in touch with AOne support and they are blaming the EE firewall setting...
Has anyone else got an issue with accessing parent controls on the app "under EE and was BT user" - the settings such as trying to change the password and then EE are trying to then say your the only one with the issue I mean I have seen others have ...
