Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Westbury Wiltshire, I’ve had no internet or broadband for seven days, open reach keeps saying that they have fixed the problem but I still have not got internet,!!!
Am I correct in thinking the Smart Wifi extenders can't connect to each other, only to the Smart Hub? (I'm sure I read that on here but I can't find it now.) This wasn't the case for the black BT complete wifi discs. This has caused a problem for me ...
I upgraded my EE fibre broadband from 500mbps to the 1gbps just before Christmas, which resulted in an upgrade of my router to the Smart Hub 3 (SH31B). When I agreed to take the upgrade, I specifically asked about compatibility with my 2 Smart Wifi ...
How do EE get away with this dreadful service? EE currently charge me £60 a month for terrible broadband that rarely gets above 12mbps. Currently it’s. 8mbps. I have a landline that doesn’t work which is costing money. I have complained because my...
About 5 weeks ago we switched from BT to EE for our Broadband and TV. Starting to regret that decision. We were sent a new router, a new TV box and 3 WiFi plus boxes. This is the same equipment we had with BT for many years. Over this period we hardl...
They've started to ask for a mobile phone number when I log in and it looks like it's going to be compulsory soon. I don't have one. Any ide what I will be able to do?I was going to use the "Write to us " option but they don't mean an email, they lit...
My browser, Chrome, randomly started diverting internet searches to something called s.onlinesearch.com, via a possibly bogus version of Bing. It would all happen in blink of an eye. You'd get the Google page with search results, then a bing-esque ...
Hi All,I've been waiting months for EE to resolve my issue, so I've recently purchased a property and wanted EE broadband in it. Ordered original order through the app and had to get a new order made up due to openreach issue, I've contacted them twi...
Hello, I am totally confused having just turned off my BT hub and turned on my EE hub as ALL of my internet connections is still showing as being connected to the BT hub (which has no power to it nor any connection), and when I told my laptop to forg...
