Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So basically I moved into my home in July and I chose ee as my broadband. There’s literally just me and my little girl so we don’t need much but whilst placing the order i added extra things to help get broadband all around the house which I do not n...
My internet as just stopped working why .. I live at xxxx xx xx xxxxxx xx xxxxxxx, I did t notice Road work out my block of apartment's.. they may have cut through wires etc [Mod edit: Please do not post personal information on the public board. Th...
Hi, recently moved into my new home and ordered a smart router. Looking at the setup instructions I’ve found I don’t have a openreach modem but the house does have a BT master socket 5C. Plugged the red Ethernet cable into that and now the aqua light...
I wonder if anyone can help me. I've been with EE since March and so far the drop outs are worse than Virgin which is saying something. Every single day without fail I'm experiencing flashing amber light and disconnects at least twice a day. I'm n...
Why is my broadband so poor when I'm paying through the roof for it [Mod edit: Please do not post personal information on the public board. Thanks!]
Can I get a broadband discount because I'm on benifits
On Monday 17th Oct 2022 around 2pm I had an unexpected and unsolicited total loss of service for both my broadband and landline phone service. I have no internet and can not make/receive landline calls. At around 4:30pm the same day EE sent me a tx...
Smart Router. Area is connected. We've had it for a week and it suddenly stopped working.We don't use landline.Singing into 192.168.1.254 just tells leads me to resetting and doesn't let me hit continue since it kicks me off the page.Very frustrating
Every day recently when I'm in my house my phone automatically connects to the WiFi but after a few minutes I get dropped from the Internet. When I look into it, it says connected but no Internet. I switch my phone WiFi offand it picks 5g up and work...
I am having trouble logging into my account
