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Community Activity
HOME PHONE (LANDLINE)
When i log onto my pc home page the "Home Phone" option has disappeared and has been replaced by "Subscriptions". I used to be able to use this option to block unwanted calls to my landline. I can still access the home phone option on my mobile phone...
Resolved! Activating my Xbox Game Pass inclusive extra
Hello,I just moved to EE and got a plan with an inclusive extra. I chose Xbox Game Pass Ultimate. I have now activated my SIM, apparently I’m meant to get a text to link my Microsoft account and start the Xbox Game Pass subscription…When will this te...
Cannot access my online account/app
Hi all,I’m new to the forum.For the last three or four months I have been unable to view my account online or use the EE app, and becoming more than frustrated now with the lack of help from EE.When I try to login I get an error saying something went...
Price increase
Is it normal that my price will increase £4 per month on my Full Works plan even though I am out of contract and my device is fully paid off. Surely it should increase only £1.50? they are going to apply a 10% out of contract discount from next month...
iPhone - Screentime and Voicemail
I have screentime setup on my kid's phone which limits access to things like named contacts.Voicemail isn't working: Phone > Voicemail > Network Provider Voicemail > CallWhen you click 'Call' you can see the screentime hourglass show for a second and...
Was charged for items i haven’t oredered or used
I ordered a 4G WIFI 2 device in March 2025which was delivered to the store, the store closed early and I was told that I would have to come back another day. I was so upset I phoned EE and said that I wanted to cancel the order. I was told that I w...
No incoming our outgoing calls in Portugal
Good afternoon for 10 days I have been unable to make or receive calls. My contract has roaming on it. You keep asking me to call you or you call me but I do not have access to another phone. Can someone please try and fix this problem I have urge...
4G router has suddenly refused to connect - SIM works fine in phone
Good evening. One for the techie folks I think.I have an a long-out of contract unlimited mins/data PHONE SIM which has worked absolutely fine with no issues in my Huawei B525 router. Never had any problems except for the occasional maintenance on ...
Competition Charge
I entered a competition by tecting £2.50 to the competition line - why do I also have a separate charge of 21p added to this when unlimited texts are supposed to be part of my package?
Scam caller
Recently received a call that I think was a scam from 01975 228452 (Aberdeen). Not sure if they use a VPN or have a location in Scotland - hopefully not.The usual noise in the background from other Indians making scam calls and the caller put the pho...
