Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
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Any Idea how to contact EE?The phone number doesn't have a option for broadband, to just redirects you to mobile after a few props of broadband.I want to view my broadbills and contract, but there is an issue linking my account to my profile and ther...
HiDoes this have any VPN features, or can a VPN app be installed on it?Thanks
I have to rerun the kit and I have requested for a label but there’s no response since
Hi, My new phone for the landline has never worked. I've tried contacting EE but had no luck
I recently joined EE with the wifi 7 smart hub pro and a smart wifi pro extender. the agent in the ee store I would be getting 2 extenders but I only had 1 sent. Should I have got sent this or did the agent make a mistake?Thanks
HelloDoes anyone know how to set up ethernet backhaul with the smart WiFi pro?
I’m thinking about taking out a home broadband package with EE but require a static IP address. Does anyone know if EE broadband has a static IP or uses CGNAT?
Hi All,I'm currently on an EE FTTP 900 connection, but the wifi coverage is poor, my house is solid brick and my current BT discs are dying - does anyone know if I can purchase a smart hub pro 7 and replace my smarthub 6? I'M also waiting for a new p...
