Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45217 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 87926 Views
  • 11 replies
  • 12 Helpful

Delta Airlines Website Problem

Whenever I try to book a flight through  https://www.delta.com/ I get the following error when using my home EE broadband."We're sorry, but there was a problem processing your request. Please go back and try again. #SFAF052"If I log on to any other n...

johnbbb by Visitor
  • 4710 Views
  • 1 replies
  • 0 Helpful

Changing to EE Router

I have just changed from BT broadband to EE and have been sent a new router. We have TV services through Sky. Is it just a case of plugging the new hub in and everything working straightaway ? Or do I needto change settings ? I’m not very technically...

PennyN by Visitor
  • 1285 Views
  • 4 replies
  • 0 Helpful

Remove Wifi enhancer

I want to remove Wifi enhancer  and see if I can get a refund as it doesn't work for me and it bugs my games out but when I go in-app to remove myself it will not let me as I call something I can't do it because the snow it as take mobile network eve...

UkzVortex98 by Established Contributor
  • 439 Views
  • 1 replies
  • 1 Helpful

EE SMART HUB sh31b with netgear orbi rbr50

Hi all, have an essential fibre 36 broadband connection with EE using the old style adsl line. I don't have a phone connection.I want to use the netgear orbi rbr50 and two rbs50 satellites with the ee smart hub sh31b so I get wifi signal throughout t...

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eeforlife by Investigator
  • 1825 Views
  • 36 replies
  • 11 Helpful