Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi all,EE full fibre 900 broadband was iffy tonight, Tuesday 3/9/24, from around 10pm, dropping out for 5-10 seconds every minute or so. THEN it all went off about 12:30.Router was ok, EE hub was flashing orange, ONT had RED LIGHT on LOS ... reset O...
I have a new hub with a smarthub as backup. Everything has been sync'd. If I check the EE coverage checker, it says 4G has great coverage but the hub only shows 2 bars.If I disconnect the broadband, on the old BT system, the smarthub took over and ...
I’ve recently joined BT/EE for tv and broadband. I was told by the representative that all charges will be paid by BT/EE when I transfer from Sky. However, theSky tv contract is different from the broadband and I’m locked into the tv deal until Octo...
Every few days, my landline stops working. This manifests itself in several waysNo dial toneI can receive calls but when I speak the caller can't hear meI can ring out but the caller can't hear meBroadband is working fine. To fix it, I have to rese...
Every time you login to your account it says wrong password then you get in eventually and place order then cancels it what do we do way this network
I'm looking at taking up EE broadband and TV on a new FTTP connection.1. If I want to use the TV Box Pro, would I have to use the provided EE Smart Hub or could I use my own router instead?2. I currently have my own router feeding a complex etherne...
Hi all,I'm wondering if anyone can help me out? I've just upgraded to the 1gb download package and was wondering if ee should give me a better router than the white router with holes in the front (smart router)? I've complained several times to ee ...
I ordered EE broadband on 20th August for our new house that we moved into on 28th August with an activation date of 5th September. On 29/8 I get a message to call EE about my order. The order had been cancelled somehow by the previous owners through...
Looking for recommendations - I think I’ve tried everything…My broadband contract ran out some time ago and I have been mulling over whether to leave EE after several years. The moment I got the out of contract message my broadband has been erratic t...
Has anyone got problems with connecting to their wifi controls from the EE app. I have contacted EE several times about this an just get told it should be sorted in a few days.
