Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Looking for some advice, ordered full fibre on 1st Dec and was given an install date of 29th December. Saw openreach in the street and they pulled a rope through the duct, no external grey box as yet. However, got a text message from openreach on 15t...
Hi,I've been having so many problems with me EE WiFi, and it is just constant. The download speed is extremely slow, constantly stops loading things on the internet, when the lights on the WiFi box is normal. I have no clue what is wrong. I mainly us...
Hi, How do i apply for the FREE booster pack for my Wi-Fi please ?
Hi my internet equipment was meant to be getting delivered to my new house today and they have said they haven’t sent it back to you as they think no one lives there as am not moved in yet a wasn’t there
The Contact Us page numbers don't work. There is no other way of contacting EE. Not from where we've looked. We didn't sign up for "Smart Wifi" but we're still getting £10 change for it.
Looking for advice...my landline has a fault so no broadband. Openreach engineers say fault us located in a cafe at the ground floor of the property in which my flat is located. However, the cafe will not allow work to be carried out. Obviously I hav...
70+ year old friend of mine went into EE Angel Islington to get a new mobile phone and was signed up to a package she really didn't understand. Went back to get a better explanation including why her landline had disappeared. Rather pushy salesman ...
More dataly broband
I am constantly having to reset my router. I am doing it around 3 and 4 times a day. I will be watching or listening to something and it just randomly cuts out and won’t work again until I switch it off and reset it. It is extremely annoying. Does an...
The bt line in my area is down, and the notification says hoping to be back up on the 20th. Why 3 dags?
