Leave home broadband early

Pumpie · ‎29-10-2025

Leanne_T · ‎29-10-2025

Thanks for coming to the community.

If you're having any problems with the broadband and this is why you would like to cancel, please get in touch with our broadband tech guides and they will be happy to help.

The How Do I Cancel My Broadband or TV Plan? help page has full information on cancelling your home broadband contract.

Leanne 🙂

View solution in original post

XRaySpeX · ‎29-10-2025

You may with 30 days notice of cancellation and paying the Early Termination Fees

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎29-10-2025

Hi there @Pumpie

Thanks for coming to the community.

If you're having any problems with the broadband and this is why you would like to cancel, please get in touch with our broadband tech guides and they will be happy to help.

The How Do I Cancel My Broadband or TV Plan? help page has full information on cancelling your home broadband contract.

Leanne 🙂