Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My broadband has been stopped and I didn’t want this I only missed one payment has I’m aware can I please let me back in and set up payment plan my benefits go in 28th of every month. I don’t understand why my internet off and I owe that much I don’t...
Hi guys,I'm currently out of contract with Vodafone broadband and paying £50+ for 150mbps speeds.FTTP has just become available in my area (near Preston) and I tried to upgrade with Vodafone fibre 900 but they said there was an "issue with my landlin...
I have been a customer of BT for 5 yrs with no problems at all. Come renewal time about 6 months ago i was told BT were merging with EE and if i wanted to stay where i was then i would need to change to EE.i was sent a new ee hub and all was well for...
I've recently had EE FTTP setup and installed - All working good with the Smart Hub Plus.Ideally, I'd like to use my UDM straight into the ONT - I've tried setting that up with PPPoE and username/password bthomehub@btbroadband.com / BT, auto DNS, but...
I have a 'Smart' Aqualisa shower that will only work in a smart way if connected to a 2.4GHz wifi network. I can't find an option in the Smart Hub configuration that allows manual allocation of 2.4GHz to selected devices. I can, however, just switch ...
I'd like to cancel my broadband service without spending ages waiting for somebody to pick up the call. Is there any alternative way to do it?
HiWe've been upgraded to a Smarthub plus from BT but are having lots of issues.Numerous websites won't open on our devices- for instance BBC iPlayer and Google.co.uk - but others including Google.com do open and work normally.If we turn broadband of...
I've got a new install from the street to my house, fibre to Smart Hub SH32B, ethernet to iMac. At first I was getting the right speed: 900Mbps. But over the course of the day it drops to 100Mbps. Restarting the hub restores the speed, but then it dr...
Hi,I seem to be having an issue obtaining the 12 months game pass ultimate following upgrading my BB to full fibre 900, have rang up to be told that they are not aware of that promotion?! It's clearly all over the interent....has anyone else had this...
