Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44016 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85111 Views
  • 11 replies
  • 12 Helpful

EE fibre broadband activated but no router delivered!

My broadband has been activated, however I have not yet received my router. Assuming this is down to the postal strikes. This was sent last Wednesday, I’m surprised this was not anticipated and another courier used. I’m now left with no broadband for...

Jamie6767 by Investigator
  • 1743 Views
  • 14 replies
  • 6 Helpful

Resolved! EE Wifi

Is the EE WiFi payer able to see what apps and websites are accessed at time or does it show on bill 

Simbot by Explorer
  • 420 Views
  • 3 replies
  • 2 Helpful

SW30A Extender

I am not sure if this is in the correct topic or not, if not please advise somewhere more suitable to postWe have just had the system at home upgraded using the later EE SH31B smart hub and a couple of SW30A extenders.Can the Ethernet port on the rea...

pgwood by Investigator
  • 2646 Views
  • 10 replies
  • 0 Helpful

Broadband bill increased!

Hi, does anybody know why my bill has gone up by a couple of quid? The breakdown doesn’t show of any extra charges and yet the price has increased? Have I missed the memo for a price hike in October?

ShelleyAC by Investigator
  • 361 Views
  • 3 replies
  • 0 Helpful