Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Every time you login to your account it says wrong password then you get in eventually and place order then cancels it what do we do way this network
I'm looking at taking up EE broadband and TV on a new FTTP connection.1. If I want to use the TV Box Pro, would I have to use the provided EE Smart Hub or could I use my own router instead?2. I currently have my own router feeding a complex etherne...
Hi all,I'm wondering if anyone can help me out? I've just upgraded to the 1gb download package and was wondering if ee should give me a better router than the white router with holes in the front (smart router)? I've complained several times to ee ...
I ordered EE broadband on 20th August for our new house that we moved into on 28th August with an activation date of 5th September. On 29/8 I get a message to call EE about my order. The order had been cancelled somehow by the previous owners through...
Looking for recommendations - I think I’ve tried everything…My broadband contract ran out some time ago and I have been mulling over whether to leave EE after several years. The moment I got the out of contract message my broadband has been erratic t...
Has anyone got problems with connecting to their wifi controls from the EE app. I have contacted EE several times about this an just get told it should be sorted in a few days.
Why are we still unable get 1.6gbps with Digital Voice? I have been after new gaming 1.6gbps with Digital Voice and 24 months Games pass but I need to keep my landline number
HelloRecently we have had fibre installed.We have devices that will only set up using 2.5g. I know I can turn off 5g but is there a way I can get the hub to allow me to choose between connecting to 5g and 2.5g when connecting to our new WiFi?Thanks ...
I'm switching from BT full fibre to basically the same plan with EE. I'll be away the week of the activation date, will the existing BT Smart Hub 2 work okay until I get back to install the new EE hub?An EE "Guide" appointment is scheduled for the da...
Migrated from BT to EE. Still unable to make or receive calls so need some one to contact us via our mobile or email so that this issue can be resolved.
