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EE App doesn't support more than one broadband account, e.g. home & 2nd home

KCMCK
Visitor

‎31-08-2025 10:36 PM

I have been told the EE App doesn't support more than one broadband account and therefore it is not possible to see the account details for both home and 2nd home in the EE App. I can access one account on the EE App and the second account via the EE website.
This is inconvenient and doesn't seem to support the benefits of EE One.
Is there a way to have 2 broadband accounts and a number of mobile phones accessible through EE App? If not, are there any plans to develop the app further to accommodate this?    

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎31-08-2025 10:52 PM

@KCMCK : My EE a/c contains 2 EE BB a/c's, albeit 1 legacy & the other New EE. I never use the app for it tho'.

I could link mobiles to it if I liked, but I don't.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP