27-11-2025 11:27 AM - edited 27-11-2025 11:29 AM
I've been trying for days to find my account number, I can get on my account via the website but it will not let me see my account number or my bills. I've been with EE for a year now (BT before) but never had a bill either by post, text or email so I've no idea what my account number is in order to access the app which the website keeps directing me to. Why in this day and age is their no email to contact them, no 'Live Chat' which every other provider seems to have, its pathetic that EE seem to have gone out of their way to make it difficult to get intouch with them. Any ideas on how to find my account number would be greatly appreciated. Back to BT or SKY ASAP !!
EE - GET YOUR ACT TOGETHER !!
27-11-2025 11:42 AM
@Banzeta That link below is the best way to get hold off EE!
27-11-2025 11:49 AM
Your BB a/c no. will be in your Welcome email. If you haven't kept that you will need to call EE to find out.