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Community Activity
Managing Call Protect
Hello, We were recently moved from BT to EE. However the EE website doesn't seem very complete. I have tried logging in to our EE account to manage the Call Protect feature on our Digital Voice phone but each time I just get a page that says "SOR...
Caller identity - number seen even when turned off?
I set 'Send my caller identity' to 'off', but the person I was ringing was able to see my number.I tried ringing a couple of other numbers to check and their display said 'private number' or 'number withheld' which is what I would expect.Can anyone e...
I’m in USA and I can’t make it receive calls.
I’m in USA and I can’t make it receive calls. I can’t call 150 and EE calls to me drop. I have no data or roaming even though it’s on my plan. I need urgent help and there is no way of getting hold of EE
Boku Charges
I have seen a couple of posts previously about charges from Boku, and how they’re charged on your EE bill.I saw one post about how someone managed to get a full refund from Boku, I’d like to know how this was doable, and if anyone else has had succes...
Absolute joke
Signed up to a new contract of 50gbt and given 20gbt customer service team are an absolute joke no one is willing to sort this out keep telling me to wait a few more days been 4 days of pure hell. Want to cancel this contract already and go with anot...
You must have a sim associated with an apple device for to be used for iMessage
I recently took my EE sim out of my phone, when I reinserted it, iMessage stopped working and I received the following error message, 'You must have a sim associated with an apple device for to be used for iMessage and FaceTime.' When I select my pho...
SMS 150 Commands?
In various places (EE website, text of other messages) it says SMS "HELP" to 150 for a list of commands.However this doesn't work from my phone. Other commands ("UP" "BILL") get a response. So I assume EE broken or changed this?
Why do engineer visits take so long?
Hi all I'm just here to let off some steam here as I’ve had enough of waiting for EE to install my broadband.My order was made on 22 March which isn’t in grand scheme of things not a very long time ago however it’s just annoying when the date is move...
I'm trying to buy a Sim only deal but the form has errors that can't be fixed
Every time I try to go through the check out process for a sim only deal the form comes up with two error boxes at the top of the page. One says I've entered my email wrong and the other says there are errors on the page. First, there isn't even a bo...
EE switch
I did the EE switch and was assured that they would stop my billing from Now Sports. I suffer with mental health problems and have been paying for both services for over6 months. I have been in store and verbal assaulted by the manager. can any body ...
