Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have had EE Broadband for 8 months now and still can't pair my Smart Hub with the EE App so have no WiFi controls and cannot manage my hub on the app. I have tried contacting EE on a number of occasions but they have been no help. I transferred fro...
Has anyone else’s broadband increased for this month?
Hi,We have been recently bought out by EE from Virgin after they visited us and offered to buy us out after installing fibre in out street. They said EE will cover the buy out costs so we don't need to worry about that. Virgin is sending emails each ...
I have just moved from BT Broadband to EE broadband.I was told I would keep my BT email addresses and nothing would change.I have an email client on my laptop (Thunderbird) and one on my android phone (BlueMail).I can log all my email accounts on to ...
Can anyone help can't see my broadband network when searching for it to sign in to
Hi,Our Smart Hub was working fine and all of a sudden the WiFi is gone, went to check the Smart Hub and it is continuously flashing green, I have tried both disconnecting the Hub for a while then turning it back on, I have also tried the factory rese...
Hi,my airplay connection to a small hifi unit has started glitching - it drops the connection for a few seconds then works again, then drops again, over and over. Is anyone else experiencing this or have a suggestion to fix?more detail….this has wor...
Hello everyone! I have a 'new' EE broadband plan about to start on 20th January. Same price, same speed, same connection, nothing really changes. However, as I was on an 'old' EE broadband plan, I'm getting migrated to the 'new' EE broadband system. ...
So I'm continuing to investigate the lag spikes I seem to be getting on my internet while gaming despite the fact its supposedly a fast 900 mb FTTP service. I've discovered via Wireshark that the router seems to be flooding SSDP and ARP messages ont...
Hi, upgraded to EE with Smart Hub Plus. Since then my Google Nest Wired Outdoor Cam no longer works. I have factory reset, tried all Wi-Fi modes, moved it next to router, tried every setting, but the Nest device setup simply can't find it anymore. An...
