Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have just changed from BT broadband to EE and have been sent a new router. We have TV services through Sky. Is it just a case of plugging the new hub in and everything working straightaway ? Or do I needto change settings ? I’m not very technically...
I want to remove Wifi enhancer and see if I can get a refund as it doesn't work for me and it bugs my games out but when I go in-app to remove myself it will not let me as I call something I can't do it because the snow it as take mobile network eve...
Hi, for the past 6 weeks or so, we have been noticing internet service issues each night from midnight to 6am. We have some Tapo indoor webcams that we use as indoor monitors for keeping an eye on our dog downstairs. These have worked for some years...
Why does the Smart Hybrid Connect have two aerial sockets on the back, yet no areials are supplied?
Hi just lost broadband connectivity
Hi all.Transfering from BT to EE on broadband with Digital Voice.Just found out that I have a new number, WHY?I want to keep old number, too much hassle informing everyone.
Hi all, have an essential fibre 36 broadband connection with EE using the old style adsl line. I don't have a phone connection.I want to use the netgear orbi rbr50 and two rbs50 satellites with the ee smart hub sh31b so I get wifi signal throughout t...
everything is set up but still saying this in app any ideas?
My app is playing up how do I pay for my broadband
Just wondering if EE has any issues right now? My internet has been down since 1030pm last night. The light on my Hub is a solid green. I’ve tried multiple times resetting it with no luck. Sometimes it would come back on for about 5/10mins and go aga...
