Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 43773 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84492 Views
  • 11 replies
  • 12 Helpful

Recently installed Full Fibre

Initially the additional booster was good ...permanent green.....but now flashes red all the time. Have reset and/or turned off/on and tried different location. Any suggestions...thank you

Resolved! Broadband Work Mode

Recently joined EE and all working fine. Just trying to work out though, seen lots of ads about Game and Work Mode which would be quite interesting to use. Where do I see these options as they're not in the Android app (latest build).I've seen I migh...

kennybase by Investigator
  • 469 Views
  • 3 replies
  • 1 Helpful

Appalling service

My contract expires on 7 August and currently paying £170 a month. After 10 days, speaking to 10 advisers, 2 of which promised to call back personally the next day to resolve migration issues from BT to EE and 10 hours on the phone I am no further fo...

WiFi booster

I have connected my WiFi booster at the bottom of my garden using a Ethernet cable my booster light is blue indicating it’s connected to the internet but I can’t seem to get a connection from it  any help much appreciated 

Gaming Pc not working on ee wifi

We had the New EE wifi Smart Hub Fitted on Monday (29th july). Before i was with Sky and had no previous issues but being a streamer/gamer household we thought the benfits of boosting the wifi while gaming was appealing to us. Since having the wifi f...

Pausing Wifi

Hi all.I am trying to find out if there is a way to pause the wifi signal on a set IP at a set time with a wifi 6 EE router.. ie:  192.168.1.246 is set as static to an xbox, I want to stop that xbox from using wifi at 4pm and resume at 5pm, can I do ...

New hub

@linkstomembersHi everyone. My new smart hub has arrived and I was told it would be up and running by 6th August. If I connected it today would it work?Thanks.

Cathal3 by Explorer
  • 420 Views
  • 4 replies
  • 1 Helpful