Which version of smart hub plus has multiple ssid facility?

jpad
Investigator
Investigator

I have Smart Hub Plus and smart wifi plus. My Ring Doorbell will not work on this as it requires to be on a network that only has 2.4 gig wifi. At present I have put in a wireless access point to provide this. But that means an extra bit of equipment which I would like to be able to remove. The new Smart Hub Pro does have multi SSID capability with "compatible wifi" which is what I need. According to EE's own comparison chart of the Plus and Pro hubs, there is a version of the plus hub that includes this capability. EE support seems totally unaware of this. Please can anyone tell me which version of the Plus hub this is.

1 SOLUTION

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XRaySpeX
EE Community Star
EE Community Star

There was an early version of the SH+, model SH30A, that had Compatible WiFi but I've only ever seen 1 mention of it here.

See Difference between Smart Hub Plus SH30A and SH31B (FTTC)

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

There was an early version of the SH+, model SH30A, that had Compatible WiFi but I've only ever seen 1 mention of it here.

See Difference between Smart Hub Plus SH30A and SH31B (FTTC)

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you for that information. Strange that they seem to have removed that facility from later Smart Hub Plus devices, and put it back in the Smart Hub Pro. I suppose I could see if they will let me have an SH30A to try. But I guess it might reduce performance elsewhere. It is probably better to stick with my wireless access point until I think about upgrading to the WiFI 7 Pro version

XRaySpeX
EE Community Star
EE Community Star

All that Find out if your Smart Hub supports Compatible WiFi. > SH+ says is that:


Multiple SSIDs Yes with select models/software
Main/Guest/Compatible WiFi

My SH+ (SH31B) doesn't!

Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP