Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My 24-month contract for broadband ends on 4 October. I decided to leave EE and not renew the contract after it ended. Do I need to call them to cancel auto-renewal? Or, do they automatically end the contract as they know I'm not moving the broadband...
Hello,when I make a call from UK to another country(europe) I hear just:"service cannot be connected"I have this service in my subscription and I pay the bills but since yesterday I got such a surprise does anyone know this problem?thanks
Hi I'm using a Asus router everything works fine but I cant connect the boosters to it. Does anybody know if its possible
Since changing from BT to EE Smart Hub a few weeks ago, my Redmi Note 7 Phone will only connect to it through my Wifi Extender. Everything else in the house-laptops, phones, printer, TV boxes all connect directly with no problem. My phone connects to...
How do I change ee smart hub from 5GHz to 2.4GHz... I need to connect some bulbs... then change it back again... If anyone can help please...
s they have. They are a disgrace. You cant find home broadband contract on line and are expected to phone up...great for the deaf...or go to a store where they will force you to take another of their contracts. They have already been reported to the ...
Has anyone had any experience of how long BT openreach take to fix anything??I had fibre installed on the 5th of August 2024 and it has not worked at all from the start, all cabling done and box inside house fitted but the PON light is red. (oh don't...
Hi,After being a BT customer for many years (broadband/landline) I’ve recently switched & renegotiated with EE.I have a general query about pricing structures & sales tactics/philosophy…For instance:EE Fibre 36 Essentials broadband is currently being...
Since migrating my broadband from BT to EE I am unable to log onto my BT Cloud account, I keep getting a "sorry there was a problem, please try again later. Error code MBB03-04" message. I thought people who migrated would still keep their BT Cloud a...
Hello I’ve jointed the EE broadband last February and now having problems with broadband saying no connection and not connecting to the internet so can u please help me I’m getting frustrated
