Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Don’t take EE broadband really rubbish. don’t waste ur money
Hello, can you help me with a problem? My house's power was turned off for 30 minutes, and then when the internet router in the house came back on, it stopped working. Can you help me somehow to get it working?
Hi ... I have just renewed my contract with EE was a BT FTTC customer and I will be getting FTTP on the 26/03/25 . I just wanted to check/make sure that Openreach can place the ONT where my router is currently in the hall way and place the wire from ...
Hello, I have made several calls to EE customer service to try and get my BT landline ported to my new EE digital service, moved from BT to EE on 05/02/25 and asked to keep old landline number (which I’ve had for fifty years) was given a temporary di...
Just wondering how many Smart WiFi Pro extenders you can get as part of the EE BB subscription. I currently have a Smart Hub Pro and one WiFi Pro extender but think I could do with one more to ensure full coverage.
Just sharing my continuing negative experience with EE / BTI was a BT customer for over 20 years, but as my last contract was finishing I was persuaded to migrate to EE. However, following numerous complaints; lack of continuity; almost 4 hours on th...
Hi, we have recently been switched from a copper-connected BT Hub to a fibre-connected EE Hub and, I am told, our landline connection is now fully digital. We have now found that some businesses that we phone who have a menu to get through (e.g. "Pr...
Can you use a BT smart Wi-Fi disc with a EE router and if so how do you connect it as I have tried everything I can think of to connect the disc but nothing seems to work
HI .is there a way to turn off the public wifi sharing on the ee hub ? .it takes me to the bt website when i click on it and then i cant/dont have a bt account.also is there a way to stop/hide my wifi signal so nobody can see it being displayed . tha...
Hi, I tried to call I don’t want to switch to EE, please cancel. Thanks Account number: *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
