Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My broadband keeps losing connection
Hi, I have just been at a premises that has EE WiFi. 'available to all EE broadband customers, just login' great ! However, if I try to login using my EE broadband email and password, after selecting EE broadband as my customer type, it just boots m...
i have just received a text tellin me what my next bill is for the broadband and with no warning at all EE now want an extra£ 10.00 a month for the broad band! i literally just have broadband no land line and they now want £45.00 a month has anyo...
Hi allSwitched over from Sky around 3/4 months ago.I work from home, so a reliable internet connection is essential, both download and upload. The download speed is find (over 100mbps) but the upload is dreadful. Its 0.31 mbps.EE have sent out a n...
Good afternoon, I want to pay my broadband contract but I want ro know how much it is. I haven't been in the country for the last months and that why i haven't been able to pay, pls let me know how much I owe so I can pay .
Unstable ping. Resetting the router via the app normally helps but when going through the process. The message checking the connection inside and outside home this will take about 1 minute is stuck at 1 minute. It doesn't advance.
What has happened to EE? It used to be very good - at least that’s what the search engines said and still say. Yet I’ve never had a good experience of them and I’ve been with them 5 years tho. So perhaps my real question is how did they get a good re...
I have a Wi-Fi switched fused spur used to control an Aga. I have previously had it linked to my BT router but can not get it to pair with the EE router. I have temporary turned off 5ghz but this has made no difference.i have managed to pair all othe...
So I was sold a new broadband package and guaranteed a minimum of 41mbs (I know that is terrible but I live in Cornwall, UK) just did multiple speed checks and I'm getting 27. This isn't the 1st time it's been lower than promised. As I said to the gu...
