Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have 12 months of my broadband and anytime calls remaining would I be able to change this to a broadband and landline only without any penalty charges
The EE Smart Hub 2-Hourly Reboot Problem & Solution The ProblemThe BLACK EE Smart Hub (also called a “router”) loses Internet connectivity for a few minutes several times a day. What’s actually happening is a software update on 24th May 2022 caused a...
We had Full fibre to our property last year. Which has been wonderful as we are at the greatest extent of old copper lines and our mobile hub was not sufficient for more than a Zoom call and some basic phone surfing. So now we find that the mobile si...
I can’t get into my account , my hearing is poor but I can’t sign is there a chat service ? Contact page seems really hard to get to and when you do it only gives phone call options or sign ? It’s so annoying because I want to change my payment date ...
r kid
Hello,I have some issues with external access to my network devices. I have EE smart hub and full fibre broadband. I opened the correct ports on the router and when I am connected to public WiFi I am able to access my devices but if I switch to 4g/5g...
I've just moved over to BT/ EE internet and tv. The service worked fine for a couple of days but has now gone off and I cannot access the internet! The router is orange despite turning it on and off and resetting it. What else can I do?
I’ve changed account ownership for EE broadband as I’m moving to a new address. They set up my account and direct debit over the phone, although they got some details wrong and didn’t state the terms and conditions so I had to call again to fix this....
Has anybody had this and how do u change the password
Why is my Internet slow speed reading of download 18Mbps upload 0Mbps something seriously wrong here
