Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi. I have recently tried to access directly an SW30A WiFi EE extender. It doesn't have a web interface, it doesn't respond to telnet nor SSH, it doesn't advertise its IP address, even though a network scanner revealed a 192.168.1.222 address. It's b...
I returned old bt kit on 27th August, it was delivered to EE on 29th August. I've not had confirmation you have received it. I can't text or email as both are do not reply.
Hi,A property I'm looking to move to has woeful internet, and like many of us I'm on Video Calls for the majority of the day ... plus a teen-nagger who absolutely has to have Zero Ping! (Tongue in cheek). Now, the property has an availability for G.F...
Just gone online to view & print off my latest Broadband bill and it has totally disappeared from my account. I have followed advice on the EE community by going to the "Manage Numbers" section in my Plans & Subscriptions. I can locate my broadband...
Hello, I was dubious of changing things around when BT joined EE a while back. However I think I may be paying too much? And it may be better to just have (consolidate) the one? I am a bit old fashioned due to experience and I do ...
EDIT: Fixed. Turned out to be my faultI was convinced to move from BT to EE. I had a 900G BT FTTP (fibre to the property from Open Reach), and swapped it to a 900G EE FTTP connection. My BT connection was flawless, low latency (4 ms to Google) and ...
I was with Plusnet owned by BT previously virgin many loss of service so no internet Plusnet no problem but BT shut down Plusnet mobile then BT sports so moved to BT to be fair more expensive but no problems then BT shut down/sold BT sports and remov...
Trying to get an update on my order from a human being is like trying to pull teeth!!Going to be cancelling this order if someone doesn't respond by Monday
Hello, I am moving into a house in IV44 area which already has EE Broadband. We are happy to take over the existing 'line' but we are finding it difficult to talk to EE. Recent phone call to EE said 20 min wait. Just to make things worse we live in F...
I have a security camera that requires 2.4ghz..
