Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
After being with BT for a lifetime we were told that we had to migrate to EE Broadband and Mobile. Whilst after a few issues with switching our mobiles all is well now, apart from trying to get billing details etc. on the app! The Broadband switch is...
Hi, as the title says, freshly-activated (17.09.24) fibre 500 but i'm only getting 95Mbps dl speed.Does it take a while to fully activate or should i contact tech support ?Thanks, Gary.
does ee broadband include norton anti virus for free like bt broadband does . I can find no info on ee web site & call centreunable to help.
My Samsung smart tv won’t connect to my ee wifi smart router, the wifi works fine on the phone, when I try to connect it to the wifi the tv can’t find a network, I have tried to do it manually and that won’t work,I have also reset the tv network sett...
New EE's Full Fibre BB (FTTP) only running at max 950mb ? Should be 1.6 Gbps ! I had my new install today and its only running at max 950mb down and 115 up and it should be 1.6gbps I have the new EE SMART Hub ! Can someone advise ? I have Cat 8 Cab...
i have transferred my broadband from bt to ee, when i log onto ee my broadband account is not showing
had ee broadband and home phone,tv installed, was told i still have original phone number but several people have been unable to contact me ,they are being told the number is incorrect ps the original number came over from virgin, anyone got any id...
Just seen on ISPreview that EE are releasing a new WiFi 7 router later this year. Hopefully it come with 2.5gb or 10gb ports so it’s future proof with the new 1.6gb package that’s being released to the public soon. https://www.ispreview.co.uk/index...
If I have the new black box, can I split the band into 2.4ghz and 5ghz?Thank you.
Good evening,I would like to know how to provide some excellent feedback to one of you guides that helped with with a nightmare of a broadband/TV issue recently. i think it's so important to feed this back as people are generally quick to complain wh...
