Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi is it possible to change the NAT settings in my EE smart router for my Xbox, as it is set to moderate?
I have just paid my broadband bill, and it's yet to connect my services. How long does this usually take?...
Hi All, I have a Teamspeak server running on its default port of 9987 but it requires UDP. This has worked for years on Virgin and BT but now I have switched to EE, no-one can connect to it. I have my own router which I can connect directly to ONT wh...
Hi,Previous system BT FTTC: 60Mbps - Great coverage Wifi and extensive Gig wired network great in homeGoogle WIFI ; 5 units on ethernetDrayTek Vigor 130 ADSL/VDSL Ethernet Modem Upgraded to Fibre 900Mbps/100MbpsUsing Smart Hub Plus speeds as advertis...
I was stupid enough to change from Sky to BT broadband. I realised I had forgotten to add wifi complete to my order so contacted BT to add. I was missold an EE service and transfered over. The package started 24th September and was apparent very quic...
I’m on the 1.6Gbps contract and have been trying to upgrade to the Smart Hub Pro. However, customer service has given me conflicting information.One rep told me to call back in 5 days, while another said that existing customers would automatically re...
I'm the owner of the 1st floor flat as you'll see in the image. I'm currently with Virgin but have ordered EE. I've received an email about them drilling through and fitting a junction box externally which is where my confusion comes from. With Virgi...
My broadband has been activated, however I have not yet received my router. Assuming this is down to the postal strikes. This was sent last Wednesday, I’m surprised this was not anticipated and another courier used. I’m now left with no broadband for...
