Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi. I am with Virgin and am considering switching to EE Full Fibre as costs are lower. I have tried the EE route to see if my address is on the full fibre map but get only options for broadband. Does that mean that Full Fibre is not available to me y...
Hi,After 6 months of fine service, Im having issues and have identified that there looks to be an issue with my ONT in responding to PPPoED requests as im frequently being dropped form the internet. As im using my own router, EE support will only loo...
So have EE Essentials Full Fibre 74 which is fine for my needs however I have a dead zone in the furthest point away from the router and suffer from constant buffering. Is there a way to extend the signal to the upstairs back bedroom?
Has anyone else changed from BT to EE and seen their bills rise dramatically?
Hi EE Community,We recently switched from BT Full Fibre 900mb service to EE's equivalent (plus hybrid connect). Having used the service for 2 full days while working from home, my partner and I have both had "Poor Connectivity" during Zoom calls. Thi...
I can’t set or change any WiFi timers for my devices registered in the app? I need to change them and are unable to access any of it??
We swapped over from BT to EE Thursday. All equipment set up, which was actually pain free using the app. My only issue is the Phone we have which was connected to the old BT hub. We have pay as you go with EE, same as we had with BT. How do I pair i...
Our broadband has been out all day in PO6 Paulsgrove.what’s going on?
Hi, the last week or so at around 10 pm ish the broadband cuts out continuously I'm having to continuously reset the router which does nothing I've even left it of for half hour and still nothing, all cables are find it comes and goes every few minut...
Hei my brodbamd don't works m address it is ****** [Mod edit: Please do not post personal information on the public board. Thanks!]
