06-12-2025 03:29 PM
I've recently joined EE Broadband and received a fibre connection and Smart Hub Plus. When connecting this to my PC either by wire or wi-fi, the taskbar logo of the globe with the no-entry sign shows, and all settings show that there is an ethernet connection, but no network BUT the internet largely works. Steam will download large files and Chrome can browse - I'm submitting this from there. Certain things don't connect though, Spotify being the primary one, and others need several refreshes to convince them to connect. I've had a replacement smarthub and this did not rectify the problem.
06-12-2025 04:00 PM
Try clearing you DNS cache and reset your TCP/IP.
Thanks
06-12-2025 05:15 PM
Tried that, thank you. Also tried fixing DNS to Google, to no avail