Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We've finally got a broadband alternative after years of VM 1Gig service, so I was looking to replace with similar or better with EE. The Full Fibre Gigabit Essentials offers Smart Hybrid Connect for an additional £7, but Busiest Home Bundle doesn't ...
Broadband failed twice now new hubs. Reported last failure 17/8/24, guide couldn’t fix 28/8/24. Engineer 23/8/24 couldn’t fix. Another new hub ordered. Open reach engineer due 30/8/24. So no service ongoing. Yet am receiving text and emails to say is...
I currently have a managed network switch that connects to one port on my Smart Hub Plus.This switch has about 12 ports connected.Does it make any difference to performance or connections if i spread those connections out to the other 3 ports on the ...
I've just set up new EE fibre broadband. I have existing TP Link wifi extenders that were connected to my old hub, but i have no idea how to connect them to this one. It says to press a WPS button on the router but all i have is a power button. Does ...
Hi I need to return my router from EE- can I just drop it back to any store?
So apparently my bills now come via EE after upgrading via BT.However there is no way to view the bill or the broadband / TV package on the EE website or the app, just details of a mobile sim I have had for around a six months. When I try and link a ...
Hi all,I hope someone can help my sanity with a solution to my Broadband problem, fingers cross I already have EE fast fibre at the house, my contract expired recently and today I spoke with EE to seek a new deal. The advisor was clearly trying ver...
Hi, got my broadband installed on 30th Nov. I could access WiFi controls on the EE app. 4th Dec I added the WiFi enhancer add on which can be access through the WiFi controls menu but the enhancer won’t load. I was told to wait 48 hrs. After that per...
I recently upgraded to EE full Fibre and got the new Smart Hub Plus. The person on the phone was 100% certain my white EE wifi extender discs will be compatible with the new Hub plus. I've tried everything and they won't connect at all. Before I pos...
HelloOver the last few days when going to the home broadband page to look at offers logged in I keep getting the following errorSorry, this service is not available This seems to be a perennial problem as there has been multiple threads around this, ...
