Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,this request is going way back - apologies for this. I did contact the broadband customer service billing line, we spoke for about 20 minutes but to no avail. They advised I come on to the community to see if anyone can offer any advice.I held a h...
Hello,I’ve just moved my broadband onto New EE, it can’t locate the new product on my EE app (or online account). I have tried linking it, but keep getting an error message telling me there’s a problem and to ring up as ‘we need to check a few thing...
My BT broadband contract runs out 31st May ‘25, will I be charged a penalty for switching to EE in April?
So here's my problem. I had a full wifi/phone/TV package with BT....everything ran smoothly for 5 years until last month, when I contacted BT to say that I didn't need an extra box I had, and that I didn't need my landline anymore. At that point, BT ...
Can I change from bt tv and broadband to ee
Hi so openreach have now said full fibre is live at my address so had a look on EE and no where do they show any details on pricing or speed. Is this correct or am I missing something?
Dear all, have 4 x calls registered to my bill this month.All to the same number in Leicester over relatively short period of dates.Calls not made from here and to be honest can't remember when I last used the landline phone. On checking the number ...
I rely on VOIP connection via EE hub .... ass there is very poor 3G/4G signal where I live.2 scenarios1. For past few days people are complaining my voice to them is badly breaking up ..... I can hear them OK but outgoing speech from my initiated cal...
