Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 43687 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84185 Views
  • 11 replies
  • 12 Helpful

Resolved! Smart Hub SH31B WAN socket

Could someone advise me please, what is the function of the WAN socket when the Hub is connected to the ONT?  And does this function change when DHCP is turned off?Many thanks!

RG999 by Established Contributor
  • 666 Views
  • 8 replies
  • 3 Helpful

Blocked

Hiam awaiting an installation of BT/EE , it will take 12 weeks, I have been purchasing data sims EE and using in a router, all good , videos and wattsapp fantastic but turning out to be a-bit expensive, so have been given an EE mini hub - the hub pic...

Tc98 by Visitor
  • 319 Views
  • 1 replies
  • 0 Helpful

BT to EE

I have recently transferred from BT to EE and had a credit balance on my BT account will this automatically transfer over to my EE account ? 

Resolved! BT broadband full WiFi transfer to EE 1.6gbps

BT broadband to EE 1.6gbpsWhat a pain it has been to switch over to EE to get new router and faster speeds. Initially I was told they can order the 1.6gbps broadband from EE as I had by complete WiFi and i agreed only then after the phone call ended ...

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Keeping my BT landline number after transferring to EE

Is it possible to revert back to my old BT landline number after transferring to EE? When I agreed to transfer, the sales guy didn't say I'd have a new number, I just assumed it would be the same number.  It's been a few weeks now, is it still possib...

montom by Visitor
  • 391 Views
  • 1 replies
  • 1 Helpful

Login help after upgrade from BT

I have recently been switched to EE from BT broadband. I have not received any activation emails to register/login to my new EE account. Please can you help. Many thanks

edmon1a by Explorer
  • 34014 Views
  • 5 replies
  • 1 Helpful