Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by Grand Master
  • 40813 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 74383 Views
  • 7 replies
  • 12 Helpful

Resolved! G.Fast should be live today but no router

My new g.fast broadband is meant to be connected this morning but I have not yet received my EE router.  So, I have no id or password for broadband.  How can I get my internet up an running without the relevant information??  I have my own router and...

stevedr by Contributor
  • 918 Views
  • 34 replies
  • 10 Helpful

Free Asus router - worth the effort?

I got an Asus RT-AX82U router free with my laptop a year or so ago, but have never taken it out the box.  I appreciate its not a modem router, so to use on my network I'd still need the smart hub. My PCs, TV and media server are on ethernet, and i've...

JamesBlonde by Established Contributor
  • 404 Views
  • 3 replies
  • 0 Helpful

ZYXEL XMG3927 G.Fast Router

HiI replaced my EE Smart Router with a ZYXEL XMG3927, which seems to be a highly rated router that is G.Fast compatible. I got it set up easy enough, but I'm finding on testmy.net that it's download speeds are slower than the EE router gets (about 90...

Subscribtion

How long do I have left on my contract? I have been offered a good deal from a other company and it is much lower than ee is offering?

Line rental, own router with Fibre Plus?

I'm thinking of moving from Virgin cable to EE Fibre Plus and just wanted to check whether I've got this right:1. Right now, I don't have a phone line so I assume I need to pay EE for the installation. Does the monthly cost include the cost of the li...

TheBigD by Explorer
  • 491 Views
  • 4 replies
  • 2 Helpful

Broadband

My broadband isn’t working, Iv tried turning off and back on but seems to have same problem every night this week. Now just flashing yellow 

Using Deco M4 as router

I've just switched from BT full fibre to EE full fibre 900mbI managed to replace my Bt hub with a Deco M4 in router mode by following guidance from a forum...  Does anyone know the details shown in the screenshot for EE? Thanks 

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