Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi! I've request a broadband switch from BT to EE, but BT wants to charge me a lot of money to switch and I can't afford it, so I need to cancel the switch, can you do that for me please?
I'm moving out of the country and would like to cancel my broadband service at home, how can I do that?
Can you cancel your contract
Hello does anyone know how long it take to get a email from EE for a account number?
Can anyone help please, I am trying to search for a phone number made on the Landline to find the date it was made. I could look thru all the bills but is there an easier search option using the actual phone number?
My broadband is not working
Is anyone else having issues with EE broadband? For over a week mine is constantly disconnected. And when I attempt to check it through the EE website, the page can never be found. Starting to wonder what I pay for!
I placed an order for broadband on the 23/04/23 and I’m yet receive a go live date. I have had no further emails since I placed the order and confirmation of direct debit setup. My current broadband service with talktalk. I presume comes to an en...
Hi, I will be out of England until September. Please let me know if I can keep my number without paying monthly fees. Thank you!
