04-02-2026 07:55 PM - last edited on 24-02-2026 11:08 AM by Linzi_H
Why is my internet down
[Mod edit: add title]
Solved! See the answer below or view the solution in context.
05-02-2026 09:16 AM
Hi @Jayden32,
Welcome to the EE Community
If you are having issues with your broadband, have you tried restarting your router?
If you text HELP to 66033 from your mobile we will run some tests on your connection to see if there are any issues with your broadband service.
Alex
05-02-2026 09:16 AM
Hi @Jayden32,
Welcome to the EE Community
If you are having issues with your broadband, have you tried restarting your router?
If you text HELP to 66033 from your mobile we will run some tests on your connection to see if there are any issues with your broadband service.
Alex