Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
How to connect to ee network with box as waiting to get broadband installed in mean time I got hybrid I can't work out how to connect to network with connect to wall
I need my account number to register my EE broadband account, but all the instructions are circular - to get the account number, I need to sign in, but to sign in, I need my account number. The EE website says the number is ‘easy to find’ - just log ...
Hi Posted before as my 91 year old mum is still receiving absolutely appalling service from EE and is fearful of making outgoing calls after moving into care facility 2 months of signing up as a BT customer and still problems with EE contract never g...
I’ve requested a call log request for the last week about a week ago and still haven’t received it [Mod edit: Move to own thread & add title]
My area has just been upgraded to full fibre. At present, the deal offered by EE for Fibre 36 Essentials and Fibre 150 Essentials is £29.99/mth. However, as I moved from BT to EE, I have a discount on Fibre 36 of £5.Can I be upgraded to Fibre 150 at ...
I have my broadband through openreach/sky & an iphone 7. recently my phone has stopped connecting to the internet - I can get Wi-Fi and but no internet connection. I have rebooted everything several times & rest my phone's network settings but nothin...
I have an unlimited data plan at home. I want to know typically how much data I use. This is because I will be going abroad and will buy a temporary e-SIM for a week. I need to know my typical data usage so that I can make a good choice.I went to ...
I have to return an unused (......apart from powering up) replacement Smart Hub because it didn't solve the problem. Does it just go into the returns bag without comment?
So, my BT contract was about to expire so I called and got EE who I negotaited a new contract with. Within 24 hours the wi fi dropped continously and then I couldnt pair my hub with my EE app. As I am now an EE customer rather than BT, I was told I n...
Solid yellow light.We status checker doesn't work (page doesn't load)Texting the number can't locate my account. What a complete unprofessional organisation, cancelling tomorrow.
