Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm new to EE. I moved over from BT, with whom I never had any issues. All the kit arrived from EE, and I set it all up—but I ran into my first roadblock. The property is large and spread over multiple outbuildings, one for a gym and another for an o...
My EE broadband is terrible. It is impossible to get to speak to someone. I have registered fault and complaint and not received any response. Appalling service.
Some websites are blocked
I recently moved from BT to EE for broadband etc but today I can’t access my BT email . It was fine up to last night. I have checked on MyBT and my email is active . Have changed passwords etc but it’s saying server not available. Trying to get throu...
Anyone else had issues getting compensation from EE? I was without broadband for three weeks back in October. The told me I was due compensation, I didn't know. It's about £190. They've yet to take it off one of my bills. I contacted them last month ...
Hi, having a real problem with my smart hub plus.Had multiple visits from openreach for over a month for them to say today that there is no problem from the line between cabinet and my property, they says the problems with the router. On my 2nd route...
Hi there My paired devices appear as ethernet connections without me physically connected them through ethernet on my broadband. How is this possible? Is it a hacking thing? I did found a few weeks back a LAN connection (with a Mac address that does ...
Every one week or so my internet not reaching second floor. With BT was okay and cheaper monthly cost. Now always have to check my signal. Poor. Even its a fiber connected with router. Strangewhen internet provider name and router box changed the sig...
So my partner is still currently on EE legacy, she recently upgraded her phone contract and wanted to see about upgrading our broadband as full fiber is now in our area. We were told we can't do it because she is in on legacy and have to wait until a...
I have had a CCTV systems for 7 years and Reolink (Great!) for 5 years on BT broadband and they worked without a glitch. I had no choice they just moved me from BT to EE - had broadband services from BT since the internet started. Just worked okay....
