Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Top box constantly not working and needs rebooting. This is my second box and is worse than the first one. Internet since going to fibre is intermittant. Top box keeps saying not connected even with a cable. Cannot access website or app, just say...
We recently moved into a new home and bought a EE Broadband. In order to set it up we had to connect to a openreach modem but the openreach modem is not close to a power supply hence. How can we fix this problem
I have the smart hub SH32B and would like to buy a WiFi extender to create mesh WiFi. Which EE smart extender model do I need? I have the SW10A and believe it is not compatible
Since transferring from BT to EE on full fibre boadband I have been unable to connect to public EE wifi connections.It asks for details & then says not recognised.Anyone tell me what is going on?
Connected my unit and linked ok but getting flashing red bars for 4g indicates. What does this mean and how is it fixed?
I have EE through a router in the top of the house next to my work computer, pointed in the direction to get the best signal as we live in an old house in the middle of nowhere with trees etc blocking signals so i am loathe to move this router as its...
Has anyone got more than one successfully working on the network? I have 2 boosters but never got them both working at the same time, both tested and work, but one will only be usable at a time. One shows ‘online’ but no signal. This worked prior to ...
Hi.I recently moved to EE from BT and was sent some smart WiFi plus discs to replace the BT discs I had. When I originally set this up, they had a solid aqua light.My broadband recently crashed and had to be reset. The hub has a solid aqua light bu...
Hello thereHope you are well. I have an issue and I am not getting a proper response from anywhere hence trying my luck in here to get some updates. I really hope you can help.I was a customer of BT. My contract finished with BT on 5th Dec 2024. When...
HI,Just moved over to WiFi 7 on EE and i am having trouble with extenders, i have 1 plugged into port 1 with no issues. i have another in port 2 and nothing works, i have tried ports 3 and 4 same results.i have also tried to connect the smart hybrid ...
