Order tracking not working

[Danielle1933]

My tracking number from my contract confirmation email was working yesterday however today it is saying when i try to track that something is not right and i cant track my broadband product order

[Michael_D]

Hi @Danielle1933 

Thanks for coming to the community.

You should be able to track the order in the EE app or by logging in through the website.

Once you login choose Manage, then Orders and it should show there.

If you still can't see any order details, give our customer service guides a call, and they'll check everything is okay with the order, and as long as it is, look into this further for you.

Michael