Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I booked an engineer to come round as my rabbits nibbled my power cables so I just need some replacements. I have just had a text to say an engineer is on his way but I have no way to tell him I am not there
I’m looking to switch to ee broadband full fibre! Can anyone let me know if full fibre is available at my location please!
I had a new landline and broadband fitted as I upgraded my package with EE. Since 4th April 2025 I have rang numerous times to ask when my previous old number be transferred over. But all I keep getting is false promises a month later nothing. I am a...
posted on by forums but asked to move here as I’m now on ee…Moved to new house and set up bt fibre broadband with bt home hub 2. I noticed a few wifi black spots and drop offs in the house; most notably in the chosen spot for home office. spoke to bt...
We have FTTP provided by Openreach and have had for a while. We both work from home. all traffic is fine, Teams etc, but during peak times we lose access to all social sites - "cannot connect to to server" etc.I have raised a complaint, and I'm askin...
Hoping someone can help me with this one. Earlier this year I went with EE for TV and Broadband, 3 engineers and 3 separate days off work later the signal was just not there. Ended up having to cancel and EE were great, actually said to the guys on t...
Does anyone know of a fix to resolve the dreaded “Something went wrong. Try again.” error when trying to manage the WiFi??I recently returned back to using my EE hub after returning the TP Link 6E router and Range Extender, and since my BB package wa...
Hi please see above photo. The green light flashing for couple sec and then stay start but then again start flashing and again and again. I have tried everything. Unplug and plug in again. No help. Power off. Wait 10mins. Power on again. With no luc...
My Hybrid Connect, which had been working perfectly since last October and always displaying good signal strangth (two 4g bars) has suddenly failed this morning with all three 4G bars flashing red. (which is how it should be according to the CS perso...
Hi all,My router keeps blinking green and orange and the light is not switching to blue, what do I do?
