Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm am asking on behalf of a friend of mine. My town has three different full-fibre networks (County Broadband, Lit Fibre/City Fibre, and Openreach network). She is currently with County Broadband but is looking to leave (her contract ends in May)....
Since last Thursday I'm not able to get access this site https://webmail.gibtelecom.net, https://www.gibtele.com/ they only way i can access it is using a VPN , never had a issue since last Thursday
Do you get a new router when you are forced to use EE?I didn’t and can’t manage the router.
I'm using the Smart Hub Plus SH31B on firmware: r2.68.18-R-1303195-PROD-83002When trying to use the Guest WiFi network, has anyone else lost the ability to… well, use it? Seems that it is no longer receiving an IP Address from DHCP.And as I believe t...
Hi!How can I tell EE to reset the cabinet end of my line? I just changed from plusnet to EE, so same technology, same cabinet end. I used to get up to 35Mbps in this line with plusnet and EE offered the same 36Mpbs with a warranted speed of 20 (I can...
HiI'm trying to link my broadband account with my phone account but I'm unable to do so using the app or from calling 150 customer service. Any suggestions? Many thanks
I've just moved over to EE from BT and I now can't connect to my Solis solar panel inverter & Ginlong data logger. All was working ok under the BT set up - seems like too much of a coincidence that it won't connect on same day as new EE hub etc insta...
Hi all I was told when I rang BT when I tried to cancel the Tv package that I needed to change package and therefore a new broadband pack needed to be sent out. They changed me from Halo to Fibre 50 and I went through a few painful days of changing e...
Hi, There seems to be a known issue between EE Routers (Smart Hub Pro) and Sky Q boxes where the connection will drop on the Sky box within 10-15 mins of connecting.After a lot of online searching, the problem appears to be that the Sky Q box require...
