Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hey folks,I'll try to keep the storytelling brief; I found out earlier this year that I had 8 weeks to move house which, frankly, wrecked me. I updated EE and called BT to move my service, which they said they can do, no bother, but I'd have to sta...
Hello,I just got a new contract with EE for my mobile and broadband, had an engineer coming last week to do the installation and the router is not working after requesting a new one that came this week and is not working either, the light keeps bipin...
My internet box is flashing and my white box on the wall has a red LOS what does this mean please as I need my internet for work purposes
Absolutely exasperated trying to use EE WiFi. On my phone and tablet it disconnects every 2 minutes and I have to login again… if I’m lucky I get another 2 minutes, otherwise I get the message in the picture below… whatever the f*** that means. On my...
Fibre network down for the 2nd time in 1 week. Full outage. No 4G network coverage at all in the area so reliant on broadband. What’s going on EE ?
I have a pay as you go mobile and do not need a contract. My billing is therfore in respect of wi fi and a phone anytime charge for my landline calls.For months I receive an advice from EE telling me what they will be taking from my direct debit faci...
EE Home App is used to manage the router.I want to manage my router from my PC, I put in the 192.xxx number and the Admin Pswd.I tried changing the WiFi password and it says YOU MUST USE THE E Home APP.WHY isn't there a PC version, I have enough APPs...
Hi I am a new broadband customer and my activation date is today. I understand it can take until midnight, however received an email at 6am advising my order was complete and a text at 8am advising my broadband is ready. It’s now 9pm, and the smart ...
I have been paying for broadband for several moths from you, but I am not living in the property yet, I wanted to use your EE Wifi service, but for some reason my broadband package has not moved over from BT to your website, yet I'm paying you.
