Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Morning I am just looking for some advice we currently have the ultrafast 500 cannot fault it however due to circumstances in our current rented property we have had to move or will be moving to a maisonette property where it only has the part fibre....
Wish I never switched, absolutely rubbish
Hi I have just received a bill for £ 1796 can someone explain this
Has anyone had an issue where the WiFi enhancer does not actually populate in the app? It is part of my plan, and I have gotten it to work one time. It typically tells me "WiFi Enhancer is not available. You need to connect to your home WiFi." Even t...
Hi my EE broadband and TV package was installed on Wednesday 20th November and stopped working that night and I would like to know when someone is coming out to fix it please
Please can you help me I can't get through to customer service I've gave wrong letting on home address as I've just moved into address I wasn't sure can you help please
Hi , Moved to EE from BT after 2 decades and recontracted for 2 years . On FTTP 900Mbps ( guaranteed 700Mbps wired ) - Wired I can get this speed. Wireless , even in the same room with Wifi 6 enabled devices - 2m away in direct line of sight with no...
I have just set up my new Smart Hub plus, replacing a BT unit. During the install I chose an option titled something like “move all devices to new connection”. I now have the new router using the old router name. This has made the router swap seamles...
Hey All,I placed an order for Broadband + TV combo last week of August with activation date of 10 Sept. EE was not able to fullfill the order after the installation getting failed from Openrach end. I have no idea why it failed what are the reasons b...
