Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So I was sold a new broadband package and guaranteed a minimum of 41mbs (I know that is terrible but I live in Cornwall, UK) just did multiple speed checks and I'm getting 27. This isn't the 1st time it's been lower than promised. As I said to the gu...
Sort it out you useless **bleep**
Just to say moved TV broadband and phone over 6 weeks ago, saving over £80 per month and can speak to people who care, a huge difference from the apathy at Sky who said they did not want to lose a customer of 23 years but offered a £5 reduction on th...
Yesterday was activation and I was online but today the router is flashing orange and will no longer work. I have turned it off and on several times to no avail. Is this a common problem?I work from home and this is very inconvenient as I get little ...
I have added a second wifi booster to our house and can’t seem to pair this at all. Very frustrating! The first one paired fine, but now that I am trying to pair a 2nd booster - they both go on the blink! Can anyone advise please? We have grey areas ...
no WiFi which makes work near impossible. Going on for nearly a week in Edinburgh EH7 5DD. Ee claim only be fixed on 28 Nov. Completely unacceptable and not even offering refund.
Getting 1.6gps to hub but speeds to all my gear both hard wired and WiFi don’t even come close to the 1.3gps minimum speed guarantee but when I was on BT full fibre 900 I was getting just over the 900 mbps to my Xbox, ps5 etc now that I’ve changed pa...
I’ve had my new EE WiFi 7 installed today after upgrading from the EE 900mbps fibre and it’s awesome, but I’ve received an email saying that as requested my broadband has been stopped. Is this just because my old broadband is ending today since I hav...
EE sales team came around our block of flats to let us know there will be fibre optic connection to our building soon as now theres is only normal broadband available. Could you be able to let us know when the fibre optic connection to our building w...
The Access control ‘says download the app to manage access controls’i downloaded the app - stupid thing keeps saying I’m not connected to the WiFi no matter what I do even though I’m connected doesn’t recognise the QR codei just want to access con...
