Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've been a happy BT customer for 2 years without any problems. I used the BT app to block all inappropriate websites so my young daughters couldn't access:) pornography and inappropriate websites they may come across on the world wide web. ) Social ...
Hello All Successfully upgraded to the EE Hub 7 for all items in the house apart from one. My Dell Inspiron I7 7000 cannot see the the Compatible Wifi set up the hub. Another Dell I7 can can see the compatible wifi and connects successfully. For t...
Cancelling Broadband. I need t cancel my broadband contract. You can’t do this in the account section of the website (why? I can order but not cancel?), I can’t get through on the phone…45 mins wait and then cut off at 40mins . And no email contact ...
Can I be hacked via my broadband router?Is it worth me changing the password.I live in flats, therefore close proximity and worry that a dedicated hacker can access my signal.
I'm not sure how to proceed do I renew the contract not the case to just plug in at the new place as not had Internet installed
I made the switch from BT to EE broadband. Engineer came to do the change on 13/09/24. He didn't provide me with a new hub, just left me with the old BT Hub. Now I'm getting emails from EE asking me to send the old kit back. I don't have any new kit,...
Hi,Just paid the £10 a month extra to upgrade to the smart hub Pro and the connection speed is terrible compared to the old router. Im struggling to get 100mbps when doing a PS5 speed test. Ive had to hard wire the extra wifi hub to get a decent spe...
I am EE BB and Mobile customer. I am posting my experience with the Smart Hub (SH31B) wondering if anyone else is experiencing the same. Before moving to EE (from Sky) I used the Sky Router (had to, for Sky Q to even work properly) with my own Deco ...
I'm getting beyond fed up with EE. I've upgraded to new faster broadband router in order to have more control but it does not work.The EE Home app won't connect to the router, I've tried to reset the router back to factory default, I've removed and r...
I was a BT customer for many years. I was lucky enough to get full fibre 900 Mbit a few years ago, and it's great, but has always been let down by the lacklustre BT SmartHub. So I have been waiting and waiting for the EE Wifi 7 router and it has fi...
