Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am writing to dispute the charges on my most recent bill, dated 19th October 2024. My contract with EE ended on 3rd October 2024, and I switched to a new broadband provider on 12th October 2024.I understand that my EE services continued until the s...
Hi, Having recently moved over to EE from talktalk I tried to have my landline number ported across with the new service. FTTP line fitted by openreach and the internet is great. The problem is my landline didn't go live and after numerous phone call...
I have returned equipment but you are still requesting it. You do not recognise the tracking reference
Hi I currently have a 24 month broadband package with EE, which I believe started in March time of this year.Now I've seen the new Smart Wifi Pro 7, I was wondering if I'm able to receive the new router as part of my package, or is it only available ...
Hi , looking at joing EE with a 900mb broad band deal.I need to know if i can put the router supplied into modem only mode and use the router i currently have?Also if i have a land line via IP can i still use the modem in modem only mode?
So how does this work? Our fibre fttp line has gone down after only 4 days and so EE have supplied me with a 4G router until its fixed. I'm getting around 7Mbs with the lousy 4G we get, which is waaaaay below the 100Mbs guaranteed with our fibre c...
So EE are now rolling out Wifi 7.Shame they cannot fix the existing problems and allow you to have EE TV with their 1.6 Gbps Broadband. As a new customer I was hoping this would be fixed before Wifi 7 was made available.
I've been a happy BT customer for 2 years without any problems. I used the BT app to block all inappropriate websites so my young daughters couldn't access:) pornography and inappropriate websites they may come across on the world wide web. ) Social ...
Hello All Successfully upgraded to the EE Hub 7 for all items in the house apart from one. My Dell Inspiron I7 7000 cannot see the the Compatible Wifi set up the hub. Another Dell I7 can can see the compatible wifi and connects successfully. For t...
