07-12-2025 10:05 PM
Hi we have recently renewed our broadband and upgraded to the Smart Hub Pro and Smart Wifi Pro. Setting up the main hub was no problem and i thought i had the Wifi Pro working too. It was paired when close together but once i move the Wifi Pro it just stays on flashing orange. I've read that this means it is not paired to the hub?
I tried again and this time used the Ethernet to connect them, but again it's flashing orange once relocated. Not sure what to do and the EE app is so slow/does not load anything properly. Is there some sort of amount of time i should wait till it can be moved, upstairs for example? I have tried on the landing and in a bedroom but no joy.
Thx if anyone can help.