Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Since changing my DNS on my EE Smart Hub Plus (installed March 2025) I have seen this following entry when my WIN7 system Starts up ..Router Advertisement settings have been changed on the network adapter 10. The current M - Managed Address Configu...
Hi.Does anyone know if the WIFI extenders for the Wifi 7 Router Pro (SH40J) are compatible with Wifi 7 Extender Plus (SW35A) or can I only use the Wifi 7 Extender Pro (SW40J).I want to know whether upgrading to a faster broadband package will mean my...
Good Day i have concern i apply for my broadband and it will deliver on weekdays but my problem is i have work on weekdays is it ok if it will set up on 5pm or 5:30 on weekdays?
Anyone else having issues with broadband
Hi, I have new EE hub with the wifi extenders to get a good signal round my house. It's not a big house but when I was with BT they sent me them as I had spots that had poor signal. The question I have is I have a shed/ office down the garden with ...
Hi i got offered a black friday deal for air pods 4 for 1 pound if i renewed my broadband with them i did so but no one seems to be able to help me so... can any one gelp me
contact to talk about low internet speed.
I have a broadband problem. Why do I have to talk to you via text? With all the money I'm giving you people im sure that you can afford to employ someone to answer the dam phone. I'm getting 2mb and paying for 36mb . also the mobile reception is lous...
I have called to cancel a contract and EE still took the payment . Who should I contact
Ok - I know this is a EE Community but I am going to put the question out there.Why should I keep my broadband with EE?Background - contract is up with EE and I am looking around - monthly prices from Sky are the same for Broadband and TV (+/- £1) bu...
