Full Fibre

[Gratias]

I've been told that when my current contract ends (I’m on Fibre 36 Essentials) I will have to move to Full Fibre; This was news to me.

My situation is that I have no direct line of view to the nearest telegraph pole and, since 1980, I seem to have used the same copper wire as my immediate neighbour. There was just the one wire, so my phone must have been split off at some point on my neighbour’s property and then run under our eaves. Last year 2 more wires ran from the telegraph pole to my neighbour’s property. At least one must have been for full fibre.

I’ve spoken to my neighbour just the once. He’s a recent occupant. There is no dispute with him. I do not feel I can ask him what the two additional wires are for.

So, I have reservations about being able to go Full Fibre technically. And if that’s the case, where does it leave me?

[JimM11]

@Gratias The cable from the home is normally minimum 4 core but can be 6, only two are used for connection and the others are spares in case something breaks, cable could have been done two for you and two for next door, anyway Fibre requires it's own cable direct off the pole, can be a few reason's why it lands on the other property before extending to yours, may just require an OR Site survey before Fibre get's organised to your address! 

[XRaySpeX]

What does BT Wholesale Broadband Availability Checker > Address Checker estimate for your address? Post the whole table, the text below it and the line above it, blanking out your address.

[Gratias]

XRaySpeX

When I enter my telephone number I get

"There is no data available. This may be because it is not a BT line or it is a number which has been moved to an IP Voice service. We advise using the address to check availability instead.

I do have Digital Voice

Using my UPRN results in

"We are sorry but the checker is unavailable at the moment. Please try again later."

The third alternative is Access line Id, which I dont know.

I have set things in motion. I have taken it as read that I must move to Full Fibre amd I now have an appointment with an Openreach engineer in the pipeline. I just hope my reservations are groundless.

[JimM11]

@Gratias You click on the Address Checker box, then the home Number and the Postcode fields are all that is needed....

[Gratias]

JimM11 / XRaySpeX

Did not spot the address tab option

This time got 

Image upload failed. Try uploading a different image or from some other source.

This was at the bottom of the message, ie a EE community message, not a checker one.

[XRaySpeX]

You need to take a Screenshot/Snip of the results to store an image file on your device & then use the Camera icon above your text to upload an image file to here.

[Denzel99]

When the checker says:

"We are sorry but the checker is unavailable at the moment. Please try again later."

it's just busy.  Try the UPRN again.  In my experience, even immediately trying again works.

[Gratias]

@ XraySpeX

This is what you're after?

[Gratias]

@ Denzel99 

I used the full adress and got a result from that option. Thank you