Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’ve just ordered the 1.6gbps broadband with WiFi 7. I currently run an EERO Pro 6e system with main hub and two additional units. Is it possible to order an additional Smart WiFi Pro so I can have three units like I have now?
Hi New broadband customer and had nothing but problems with the new EE WiFi 7 hub considering this is an extra £10 a month add on its pretty poor it operates in this way for example on my phone I'll send a WhatsApp message and it shows the clock next...
I've recently changed WiFi from BT to EE Full Fibre. Open reach sent an email confirming the installation date and included details of what they'll need to do. I am sure it won't be possible to install the Full Fibre (rented 4th floor apartment) and ...
The contract was extended by a year by luring you with a grade, which the user did not even know about.
My landline is not working since I changed from BT to ee.
Hi, I'm changing my broadband from BT to EE, will I have to cancel my BT account or will EE automatically do this? Also, will BT charge an early cancellation fee? Many thanks
Our cables have been cut on land opposite our house two weeks ago. There are a number of houses with no broadband or Telephone connection, openreach keep sending engineers out but they can't repair it an engineer was due to call today but no show, on...
Hi all, I hope you're having a relaxing Easyer Monday.I've just tried to change my broadband tariff as I'm out of contract. However, I'm unable to do this until at the earliest 6th July as there is an open order on my line, due to works Openreach hav...
Hello. After some advice and if anyone can share their experiences of migrating from BT to EE broadband? My current situation: using BT Smart Hub 2 Wi-Fi 5, 150mbps Full Fibre which for the most part does the job. Am finding issues with the range how...
Turned plugs off by accident yesterday, now broadband hub isn't working properly, it just goes green and after a while it flashes, spoke to Cs and they are sending a replacement hub as he thinks it's the power cable not producing enough power, has on...
