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Captcha

Jaykay2026
Contributor
Contributor

‎08-02-2026 07:13 PM

Hi guys, a little help please 🙏 

Past day or 2 I've noticed when using Google search I'm asked to verify I'm not a robot via captcha. Not sure why it happens, it doesn't even happen all the time but it is becoming more regular. 

Any ideas on how I can fix this? 

0 Helpful
21 REPLIES 21
XRaySpeX
EE Community Star
EE Community Star

‎08-02-2026 07:25 PM

It's decided & put out by Google. Nowt you can do about it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Jaykay2026
Contributor
Contributor
In response to XRaySpeX

‎08-02-2026 07:49 PM

It actually specifies its from my network provider. So here I am 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Jaykay2026

‎08-02-2026 07:52 PM

Show us an image of the page asking for that.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Jaykay2026
Contributor
Contributor

‎08-02-2026 07:56 PM

I would if I had one. Says something about unusual traffic from network and asks me to tick the captcha box to prove I'm not a robot.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Jaykay2026

‎08-02-2026 07:58 PM

Can't you take a screenshot & post it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Jaykay2026
Contributor
Contributor

‎08-02-2026 08:01 PM

No because it hasnt shown up again yet. As I said in my original post, it doesnt happen all the time. I would have attached it to the post if I had it.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Jaykay2026

‎08-02-2026 08:03 PM

Well, when it next does!

I can't remember ever seeing a captcha from EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Jaykay2026
Contributor
Contributor

‎08-02-2026 08:12 PM

Lucky you. I've gave info on what it says and where it's from, that's all I got. Any help or....? 

0 Helpful
edbostan
Established Contributor
Established Contributor

‎08-02-2026 08:23 PM

While using Google Chrome following a similar scenario after clicking to confirm I am not a robot I had numerous pop ups saying my pc was infected by a trojan and needed to be scanned for viruses. I removed Chrome from computer initiated a full computer scan and malware scan. Results came back negative. I now use Edge with no such warnings.

0 Helpful