Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've just started using the new EE Smart Pro Hub and Wi-Fi 7 service. Wi-Fi is working fine in most of the house but I have an office on the other side of the property that has always been a blackspot. Previously I've used an ethernet cable around th...
Good afternoon, i have just switched to EE broadband but my signal upstairs isn't the best. Could someone recommend where i can get an EE signal booster. many thanks in advance.
Hi. I have just upgraded to a new EE broadband package (existing customer with 500Mb/s FTTP) which will come with the Smart Hub Pro and an extender. Its likely that I will need a 2nd extender as I need Wi-Fi coverage at the bottom of the garden for a...
Hi, my 2 yr BT broadband fibre 900 package (no landline) is ending and through calling BT I've renewed to an EE 900 package (again no landline needed). A smart hub plus is being sent. I currently use a tp link ax12 wireless router as I wanted WiFi 6 ...
I switched over from virgin to EE broadband. I gave my email address and had the broadband installed. But I have no paperwork of my contract or billing. I've received a text today saying I owe a higher amount that was agreed. But no bill has been sen...
Is the app speed test feature ever going to get fixed? It’s been like this a while.I know there’s alternatives and I’ve used them all.I like the EE app one tho as it includes speed over WiFi to the device initiating the testing.
It is possible to contact a network specialist at EE or BT to help resolve a problem. I am unable to access a particular domain and its services over my broadband connection. I am able to access the domain and its services over the EE mobile network...
Hi All, hoping someone can give me an authoritative answer to this, as I've had conflicting info in another forum. I'm currently getting Broadband and phone from BT, and I've been with them for several years - I'm now getting ripped off to the tune...
I have just transferred from BT FTTP to EE FTTP. The BT Smart Hub 2 has been replaced with the EE equivalent. It is set up and working but I used to be see all the event logs on the BT hub, the logs on the EE hub are too basic for me and I would lik...
I look after my nan and grandads phone and broadband bill as I work from here on occasion. They have wireless phones that do work however they are so quite and they are both hard of hearing and now due to the digital voice requirement their larger ph...
