Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have had to change to EE from BT as this is the new domestic service - asked to send back old discs and replaced by EE WiFi hubs.this has disrupted many services in the house including sky- had to get sky engineer out . THE EE app does not connect ...
Hi I've already got My EE App on my phone and it's got 2 phone contracts associated with it. I've just opened a home broadband account with EE and would like to add this account to the app as well but i'm struggling, i just seem to keep getting into...
Hi all,I was recently transferred from BT to EE after the end of the contract. I have NEVER had any issue with BT when I was with them. However, the moment my transfer was complete, things began to head south—intermittently losing connection and some...
I've just received my new hub will it connect to Internet okay if I change from old BT hub
We are on the Full Fibre Gigabit package at £51.36 a month. Can someone help. My question is about the Extender. I understand this is extra on top of my monthly payment for this package. Is this a perpetual rental or is it a rental to eventually...
Hi. I have a newly acquired TP link AC2100. The basic setup did not work. Can anyone help with advanced setting up?
I recently had EE Full Fibre installed (1.6Gbps) and wanted to use my own router connected directly to the Openreach ONT. I beleive this is done over PPPOE however when I use the bthomehub@btbroadband.com and the BT as a password I cant get it to con...
I have the busiest home bundle and new WIFI 7 router and needless to say it has been a shambles when setting up 2 months and I am still not even getting half of the 1.6gig speeds and the stability is a joke. I can’t even access my billing or settings...
Hi folks.Should I expect a seamless change over as the 'juice' should already be there as currently fttp, i.e. no drops, etc. Only mess up so far is lack of information on keeping home number on changeover.
I was offered a package by EE to move my broadband & TV from BT told that eventually I would need to move. When they checked the equipment I was told that it’s very old and new equipment would be sent.When I received the new EE hub I followed all ...
