Captcha

[Jaykay2026]

Hi guys, a little help please 🙏 

Past day or 2 I've noticed when using Google search I'm asked to verify I'm not a robot via captcha. Not sure why it happens, it doesn't even happen all the time but it is becoming more regular. 

Any ideas on how I can fix this? 

[Jaykay2026]

Thats the thing its not on my computer, its on my phone. Ive never had it before and havent done anything different so have no idea where its come from. 

[Northerner]

Hi @Jaykay2026 

Are you using a VPN becase this normally happens with a VPN.

Thanks 

[Jaykay2026]

Ermmm.....no. I dont think so. Dont think I've ever had one. Im starting to think its since I updated the Google Chrome app. But I could be wrong. Just know its irritating 😒 😂

[Chris_S]

Hi @Jaykay2026 

Thanks for getting in touch and telling us about this.

Do you notice the Captcha popping up when you use browsers other than Chrome?

Chris S

[Jaykay2026]

I have no idea. I don't use any other browsers, i just use Chrome.

[Ali_A]

@Jaykay2026 

Please try clearing your browser cookies/cache on your device. Or uninstall and reinstall it. 

It may also be worth installing a different browser to test if there is a difference. 

Ali 

[Jaykay2026]

I cant uninstall it. It's one of those apps thats already on my phone. Ive already considered that. Ive also cleared all history, cookies and caches. I do that on a regular basis.

[Ali_A]

@Jaykay2026 

Rather than using the Google Search Chrome browser, are you able to download the actual Chrome browser and try a Google search through that? 

Does this happen mostly when you are on WIFI or Mobile Data? 

Ali 

[edbostan]

Is there not a native browser on your phone? I have a Samsung and can use the Samsung browser instead of Google.

[Jaykay2026]

Its already installed on my phone, there isnt another one for me to download. It's when I use WiFi. Ive not noticed it happening at all using mobile data.