Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 45321 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 88175 Views
  • 11 replies
  • 12 Helpful

Broadband - Migration from BT - EE Account

Hi All,Last month I renewed my BT broadband package which resulted in being moved over to EE.I didn't think much of it at the time, but now I'm getting text messages about "view your bill online", I was never offered an EE login and, while I have thi...

Resolved! Problem ordering Broadband

We ordered EE broadband ages ago and had some issues so it was canceled out, now we want to re sign up it won't let us sign up and says we have an order in process. But we canceled it back in April and had confirmation of it being canceled. 

fkisby by Visitor
  • 57 Views
  • 1 replies
  • 0 Helpful

Is EE superhub plus compatible with TPLink OneMesh

I have just got EE broadband FTTC , with EE superhub plus. i have some TPlink powerline extenders. does anyone know if the EE hub can form part of a onemesh network?the appealing thing about onemesh is the ability for a iPad or laptop to connect to t...

AndyC-66 by Investigator
  • 89 Views
  • 1 replies
  • 0 Helpful

Connected devices

I've been having issues since our upgraded speed. My phone keeps dropping speed by going to 2.4mghz. Sometimes it'll kick back in to 5mghz but sometimes the only way to get it back on is by going into hub manager and turning 2.4mghz off then back on....

MrsA26 by Visitor
  • 64 Views
  • 1 replies
  • 0 Helpful

Resolved! Aberdeen

Can't get logged in to my broadband account.  Keep s logging into my mobile phone account. 

Resolved! Incorrect Network Name on my ee Broadband

I recently moved to EE from BT and received a new modem. The issue I have is that my broadband network name shows up as  BT-****,  whereas my settings card shows network name as EE-*****This means that I do not know the network name and password, whi...