Password's for Router

Clara5 · ‎29-07-2026

Hi,

I have lost the card out the back of my router with password's etc on it. Where can i find them?

Thanks

Claire

XRaySpeX · ‎29-07-2026

Nowhere, if you've forgotten the admin pwd which was also on the slider from the back of the router. You may have to call CS to see if they know or if they will send you a replacement router incl. its slider.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎29-07-2026

Nowhere, if you've forgotten the admin pwd which was also on the slider from the back of the router. You may have to call CS to see if they know or if they will send you a replacement router incl. its slider.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

JimM11 · ‎29-07-2026

@Clara5 You cannot, that will require EE CS to replace your router with a replacement unit, so give them a call and see what the cost charge for doing it will be. If you have ever connected to it with a PC/Laptop using web manager, you may be able to get into it that way if the password is stored on the PC, that way you can look at the values current, if you have changed them you will never be able to Factory Reset it as the pre-defined would replace and then you are done.