Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
A few months ago BT switched my router to one from EE and I've noticed that the Dell laser printer seems to have vanished from the printer lists on all our laptops/desktop. My brother thinks it is down to the IP address (he printed off a sheet and it...
Does anybody know if the broadband is down in Filey/Scarborough area, North Yorkshire?How on earth do EE think its acceptable to not have a 24hour customer service team? Do we all go to bed at 9pm?? Ridiculous that I have to ask other customers about...
So had the EE 1.6gb broadband for a few months and generally its been running fine, we had an inital replacement router as the original was overheating and cutting off and the replacement has been working fine for months.Around two weeks ago i notice...
So i switched from BT to EE and am using the new equipment. The wifi extender is terrible, unlike the BT discs, which seem to work fine. I have it in a different part of the house that has no signal and use ethernet to connect it to the network but i...
I have spent some time searching for an answer but without success, and while I could bite the bullet and phone EE, that is never an easy hour!! (I will have to phone at some point)I have one question please - What hardware is supplied as standard as...
I have BT broadband with calls, Fibre with Halo 1 which is charged at £68.22/month. and we are on Digital Home Phone.I am trying to find something similar with E.E. but their website doesn't seem to show any prices for Broadband and Landline. I wo...
Since moving back to EE from BT for broadband, I'm no longer able to manage the router settings from the EE app.Have spoken to tech support several times and haven't been able to resolve the issue. This is now really frustrating as I need to limit th...
Iv done the online checks and everything is saying that my internet is fine however after over an hour trying to reset reboot and everything google says we still have no connection! Is anyone else having these issues?
Had BT Broadband and a Vodafone mobile.Decided to go EE with my mobile and thats Fine.My Broadband with the guy in the EE shop told me the Broad band would transfer to EE.I have received a final bill from BT but cannot access my EE Account?
Just had the new Smart Hub Pro and Smart Wifi with 1.6Gbps installed. Installer tested the connection and confirmed it was at full speed. In practice, speeds are relatively slow and do not meet the guaranteed minium speed of 1.3Gbps. I disabled the s...
