Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I got migrated from BT to EE via a telephone conversation with what is now apparent a EE salesman '' nothing to worry about, we will do everything ''. I am now some 4 months later being threatened by BT for £1500.00 for coming out of my contract and ...
I upgraded to the new Wifi 7 hub from the Wifi 6 hub even though i'm only on the 1gb/s package ( Full Works and Unbreakable Wifi )after sorting all the connection info out on the Wifi 7 Hub and connecting all my devices, everything was running smooth...
I have the feeling this will be a completely pointless waste of time and effort on my part but well, The "Unwanted" move from BT to EE have now been completed which quite frankly is a ridiculous breach of T&Cs as I am pretty sure I couldn't just chan...
I am a new customer and cannot access my bill on the website or app. This service has never worked for me. What can I do?
I am trying to order a broadband and TV package from EE. Total is £49.00when they then ask me my current supplier i say BT and they automatically send me to BT who say it will £107.00 BT currently give me 35mbs for ££90 !! + phone+ TV
Hi,I was watching YouTube and at 2am the Internet dropped out. I checked the router and the blue light was flashing orange. I reset the router, checked all the cable and went into the router settings to restart the router but nothing worked i notifie...
A few months ago BT switched my router to one from EE and I've noticed that the Dell laser printer seems to have vanished from the printer lists on all our laptops/desktop. My brother thinks it is down to the IP address (he printed off a sheet and it...
Does anybody know if the broadband is down in Filey/Scarborough area, North Yorkshire?How on earth do EE think its acceptable to not have a 24hour customer service team? Do we all go to bed at 9pm?? Ridiculous that I have to ask other customers about...
So had the EE 1.6gb broadband for a few months and generally its been running fine, we had an inital replacement router as the original was overheating and cutting off and the replacement has been working fine for months.Around two weeks ago i notice...
So i switched from BT to EE and am using the new equipment. The wifi extender is terrible, unlike the BT discs, which seem to work fine. I have it in a different part of the house that has no signal and use ethernet to connect it to the network but i...
