Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello I have left the UK in July, and the last date of my brand band service was 6the August, I have received the confirmed email and text of return kits received at the end of July, why do I still received the latest bill email and text on 2nd Augus...
Various users have been getting the CHOP3-800 error. This seems to have been going on for over 18 months and still it's happening, now to me with a brand new hub. It looks like the hub's web server is the problem. Is EE ever going to fix it? Do EE mo...
I transferred to fibre last month and still have the copper master socket and wiring in my hall. I wish to remove the socket and wiring but I need to cut the wire. I presume it still has the 2V DC supply as the copper wire is still strung from pole t...
Just over 7 days ago I was conned into moving in group from BT to EE, I was told the technology was better than BT but since I moved my broadband has cut out multiple times, sometimes for over an hour, I work from home so this is a sh*te service. It ...
I need to relocate the internal broadband fibre modem from one room to an adjacent room. The current location is going to become an ensuite so can't contain a powered device. Should be straightforward methinks -just get in touch with ee and they wil...
So I had engineer visit yesterday to connect me to full fibre. That went very smoothly and didn’t take very long at all. However EE have dropped the ball already as they offered me appointment a week early than original date but hub is still not here...
Why is it taking so long to upgrade my broadband? I was told 48 hour max, 7 days ago!!!!
Since switching to EE I have found that the quality when using Teams is not great - buffers on video calls and freezes. Other colleagues who are with EE have the same issue. Fine on all other platforms - WhatsApp etc. Are EE aware of this?
Since being moved over to EE from BT my broadband signal keeps dropping.which is no good as I work from home. I’m not even getting my guaranteed speed.whats going on?
I got migrated from BT to EE via a telephone conversation with what is now apparent a EE salesman '' nothing to worry about, we will do everything ''. I am now some 4 months later being threatened by BT for £1500.00 for coming out of my contract and ...
