Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, Thank you for your time and hard work. I am sorry to say that I disagree with your current strategy to reduce waste by asking me to return my kit under threat of a monetary penalty. Indeed, although I agree that industries should try their hardes...
I'm trying to delete the one port forwarding rule I have currently set up. I get this: When I do retry (by clicking the "Save" button at the top right again), the yellow "Changes need to be saved" at top right changes briefly to "Saving changes ..." ...
Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...
Hi,So I have two gaming consoles. Series X and PS5. In call of duty: My PS5 has a moderate Nat type because my series x uses port 3074 for Xbox live.i change my series x to use a different port for Xbox live (on its advanced settings). I restarted my...
No matter whether I try to connect manually or scan the QR code, my EE App refuses to link with router. Always get the message that my router and mobile phone must be connected to the same wifi net work. THEY ARE!!!I urgently need to change my wifi ...
Hi. So ive had the 900 for about 3 months ive got the router in the living room and the xbox console on floor 3. I have a booster next to the xbox with a ethernet cable connected. I've never had one issue bet recently ive been experiencing connection...
Hello, Can anyone supply an email address that I can email all the poor service I am experiencing since joining
Hi,My broadband contract ran out this month and I've been charged out of contract prices for June (it would have been nice had EE sent me an email warning me before it happened instead of after). In any case, I'm trying to get it sorted out - I want ...
1 week now without any Internet connection 3 separate times engineers have come out and yet still not been fixed. Smart hub still yellow light. Had no updates when it will be fixed just been left in the dark as usual
is there any way of seeing the detailed line stats (SNR, attenuation etc) on a brand new smart hub 3?
