Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’m having an issue on one device only (Windows PC) that refuses to connect to my EE Network. I’ve tried reinstalling windows, using Ethernet and a WiFi dongle. This happened randomly while not using the computer. Help is appreciated.
Have just been sent SH7 Pro. Look in Hub Manager and no phone lozenge.How do I register and see details of my Digital Voice phones.Had no issues with previous box. EE Smart Hub Plus.Tried using the flaky app but that will not pair.Any guidance apprec...
74 days since I signed up (and paid) for Fibre Broadband and Digital voice landline on the 30th of October 2025(VOL013-************) I signed up through the BT online chat portal - (I am in my 80s and I am hard of hearing - so I wanted a BT account ...
I want to share my recent experience as an EE customer, and unfortunately, it was very disappointing. I have two EE SIM cards with a broadband discount, and when I contacted customer service today, I asked to top up my credit instead of using direct ...
I'd love to hear if anyone can validate this -- I've been fighting with an iOS power drain issue, but in fact it's actually a IPv6 issue which occurs both with the EE Homehub AND with a opnsense router. Basically it seems as if the EE network is brea...
Since switching to EE I have found that the quality when using Teams is not great - buffers on video calls and freezes. Other colleagues who are with EE have the same issue. Fine on all other platforms - WhatsApp etc. Are EE aware of this?
I was told min 1.3Gb, next to the main router I get over 1.6, but that is front of the house next ot the router, as I move further into the house it drops, even from living room into dining room, no wall to block the signal, as for outside the house ...
Just changed to EE from Virgin and having issues with connecting HP Deskjet 4130e printer wirelessly, tried all the things listed on another thread. Also cant connect to our server which is a synology NAS, changed the IP address on the server to the ...
For some of those that might struggle with opening ports and then realising they dont even work i have sigma fix for this go to ur firewall settings on admin panel, click configuration and turn off upnp and ur done 梁 Dont call ee support asking for h...
My smart hybrid connect won’t pair with my main hub, they both turn aqua and the wifi works for two seconds then it starts flashing and turns off. What do I do ? Now it’s flashing green on the big one and red on the hybrid connect. Iv tried restartin...
