Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi good evening my intern not working
I have recently changed over to EE FTTP without a landline and am using a 3rd party router successfully rather than the white one provided. My router has a port that will let me plug a phone into the back of it. Is there any way I can activate this p...
Could you please forward my acct number. I have forgotten it
Morning All Are EE broadband deals good & is the performance of EE broadband any good..is there alot if problems with the broadband? Im looking at deals & no idea whats good lol thank u katharyn x
I was supposed to receive my broadband rooter yesterday but got a message from royal mail saying they couldnt identity my address what can I do now?????
I’ve recently got WiFi at home & logged onto my iPhone which is saying weak security. I know very little about computers & the information I have found on the internet which tells me how to fix it makes no sense. Can someone talk me through what I ne...
HiIn the last 3 or 4 days I can tell how many hours I have normal internet connection--- It keeps dropping down, searching, reconnecting. Flashing yellow for minutes, than 2 seconds green and again flashing yellow. Today just stays red. I think it is...
Hi please can someone contact me about loving house
I had two Broadband account with EE Last year both were upgraded to BT. Got a message last week to say that my EE Broadband was expiring which surprised me. On checking myEE I saw that I was still being charged for one EE Broadband accounts. When con...
Hi all.Is there a way I can add broadband as pay as you go on my wireless USB adapter?I want to use the laptop while on the go, but as this rarely happens I'm not wanting to pay monthly for internet access I would only use once in a whileAll I can fi...
