Introducing Pixel 8 and Pixel 8 Pro

[James_B]

Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network

Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazing features for photos and video, like Best Take and Audio Magic Eraser. And it makes Pixel extra helpful, so you can do more throughout the day, even faster.

Pixel 8 Pro

Introducing Pixel 8 Pro, the all-pro phone engineered by Google. It's sleek, sophisticated, powerful, and secure.

With Google AI, you can do more, even faster. The triple camera system includes a dedicated 5x telephoto lens, improved auto-focus and full resolution photography with Pro controls, so everyone will be asking you to take the pics. And the all-day battery charges faster than ever.

Pre-order yours today on the UK's best network and not only can you get our lowest monthly price plan when you spread the cost over 36 months (saving up to £344), you can also claim a Google Pixel Watch 2 WiFi worth £349.

Place your order here, Pre-order Google Pixel 8 Pro

Pixel 8

Meet Pixel 8. The helpful phone engineered by Google, with an amazing camera, powerful security, and an all-day battery.

With Google AI, you can do more, even faster - like fix photos, screen calls and get answers. And with Pixel 8's personal safety features, including emergency SOS and car crash detection, you'll always have peace of mind.

Order yours today on the UK's best network and not only can you get our lowest monthly price plan when you spread the cost over 36 months (saving up to £222), you can also claim a pair of Pixel Buds Pro worth £199.

Place your order here, Pre-order Google Pixel 8

[luggag3]

If we pre-order now, any idea how long it will take to despatch them?

[James_B]

Hi @luggag3,

Please follow the links to the EE shop to check the latest estimated delivery timescales. (Don't forget to select the colour and storage size you'd like) 🙂

James

[kwjmc]

How do we claim our free product?

Thank you 

[Christopher_G]

Hi @kwjmc 

You can claim on this Google Claims Portal from 27 October.

Chris 🙂

[G13JUS]

Hello,

I have pre ordered a google pixel pro 256gb in Bay colour.

i have not heard anything about my order and tomorrow is launch day?

will I receive it on the 12th October 2023?

thanks

jus.

[Christopher_G]

Hi @G13JUS 

Welcome to the community and thanks for ordering.

DPD will be in touch with you when it's ready to be delivered.

Chris

[Nms22]

Download the DPD app and set it up it'll tell you if there are any parcels coming to you. It's picked up my EE Delivery even though EE hasn't emailed and the order status hasn't changed on the tracking. 

[Bekki1]

I'm in the same boat as everyone else it seems, ee tracking hasn't updated at all since I placed the order on 5/10. Nothing on DPD app.

Rang ee, advisor said I'll receive delivery date &time from the courier when they start delivering.

No insight from them as to when I'll receive the phone.

[Nms22]

Just received mine I pre-ordered on the 4th. EE tracking still hasn't changed 🤦‍♂️

 

[Bekki1]

Typical just as I commented DPD arrive.

box is dented and damaged though, hopefully phone is as it should be 

 

 

[daddyj16gga]

The same as everyone... No notifications from DPD (even registered on the app and couldn't see any delivery expected). Checked emails nothing and even used my order number to track and it said awaiting to be dispatched 

Literally waiting onhold to ee and who drives past my flat and then reverses on main road and double parks van.... DPD.

Pixel 8 Pro is successfully delivered but absolutely poor communication.

[hugo4bnd]

@daddyj16gga Oh that's so strange 😳. Did you get any notification from EE tho? I pre-ordered mine on the 4th but still saying 'order confirmed'

[hugo4bnd]

@Nms22 Oh 😮. Did you get any notification from DPD tho? My order on EE track still saying 'order confirmed'. I also pre-ordered on the 4th 🥲

[Adz259]

Order the 8 Pro on 10/10, what would be the time scale for the delivery ? As there's no updates available on my EE app/website 

[Jones888]

Same as everyone else pre-order Pixel 8 Pro on the 4th Oct  was told I would receive it today no updates of either EE or DPD  ask it to be delivered to my work give address and confirm delivery address  phoned this morning told it wasn't getting delivered today after been on here downloaded the DPD app found out I missed delivery as it been sent to my home address instead  phoned to see what gone on and try change the address to basically Been told can't change it. And basically oh well you your going have to wait for get back to us then order again what a joke 

[daddyj16gga]

@hugo4bnd the only notification I received was when I pre-ordered on the 4th like everyone else but otherwise then that zero comms

[Speter28]

Ordered pixel 8 pro 256 GB in blue on Wednesday was told its in stock and should receive it either today or early next week. After hearing nothing ,I spoke to someone earlier who's now said the end of October. Has anyone else had this told to them , just wondering why so long all of a sudden.

[ropf]

I've just gotten off a live chat with EE. I order the 8 pro 256gb in obsidian, also on Wednesday and was told I'd have it in a couple of working days. They've now said it could arrive any time up to 28 days after the order date. No tracking on DPD. If I'd been told about the wait when I ordered then ok, but had no communication to let me know its been delayed and out of stock. You'd think they'd be able to handle a big launch like this after so many years.

[Gareth43]

The  best way to track orders is by the DPD app using same email and phone number that makes the order with EE. 

[Adz259]

@Gareth43 it would be kind of helpful if there was any comms from EE, when you're led to believe that the device you've ordered is to be with you on launch day, and isn't. And then when you try and track your order, and EEs "very helpful" tracking service says there's no info available, so how can you track on DPD. And then the only way to find info is by having to take time out of your day, sit on hold for X amount of minutes, to be told it may take up to a month for your order to arrive, is beyond ridiculous. Why couldn't there have been an email from your customer relations team saying sorry about the wait here's the reason's why we've failed our advertised delivery date, blah blah blah. And just accept fault that EE didn't order enough units for launch day. 

Just one piece of simple comms. That will have resolved many customer issues, and not making people have second thoughts about switching network,during the cooling off period, as ID mobile are severely undercutting every single one of EEs contracts.

[Gareth43]

Adz259 many people on here including me have made many orders with EE and had zero tracking from them yet when you register with DPD app using same email and phone number you made you’re order with many people do track there orders with DPD while EE says no tracking available. Granted this only works when DPD have you’re phone but that’s give you a 2- 4 day window Of you knowing you’re phone is coming. and if you have been around here a while you’ll see many people say this. How and why this works, I don’t care but it does. So I’m just trying to help people that this does work for. As for EE communication, that is defo lacking badly but that’s been the case for ages. That’s nothing new. Yet people still seem surprised by this. 

[hugo4bnd]

Ordered on the 4th and delivered on the 13th and up to now EE tracking still says the device is on the way to me 😲.  Anyway see you in 2 years time when Pixel 10 pro launches 😎.

[Parminderkumar]

I ordered on 5th and its already dispatched on 12th but it still  showing you're order on its way to ee store.I don't know what is going on.

[oddshoes]

Hi

I recently bought my pixel 8 from store and collected it today how do i go about getting my free ear buds?

[MA038814]

Keep hold of the receipt and go to https://reward-promos.com/launch2023

Claims are only open between 27th October 2023 - 29 November 2023