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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2957 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16135 Views
  • 51 replies
  • 65 Helpful

Pay As You Go Credit Disappeared.

Immediately after turning on my phone this morning I received a text from 150 stating I had £0.00 credit on my phone. As I was reading it I received another text from 150 saying thank you for choosing to move your T-Mobile phone number across to your...

lolgeoff by Contributor
  • 4703 Views
  • 16 replies
  • 3 Helpful

EE have been charging me for a second line I never signed up for

I am absolutely fuming! Checking through my bills I have been charged an extra £264 for a phone line I never signed up for, I do not own the device and obviously have never used it. Is EE a huge scam? Surly it's illegal to be charging me for a contra...

Aimee33 by Visitor
  • 1521 Views
  • 5 replies
  • 1 Helpful

Resolved! Any ideas why this config stops working?

Hello! I got my EE broadband installed yesterday but I’m having some issues with my setup. As the Smart Hub doesn’t have a pass through modem mode, I’ve configured the following. I’m using an Orbi RBR50 mesh network with the EE Smart Hub on G.fast.  ...

Resolved! Can't add additional line.

Hello, for the past few days I have been having issues trying to be able to get an additional line on EE Website or App. Once I login to my account I can see my profile, bills, add accessories etc however once I click on ''My Shop'' and click on any ...

ReginaT by Contributor
  • 10462 Views
  • 41 replies
  • 28 Helpful

My 4g router is very hot to touch

Hi all, When I try to stream games to play on PS now I get about 10 minutes in and the I start losing control of the game when I have checked the dongel it is very hot to touch, is this right? Also the battery dies quite quick and it's only a month o...

Marc2407 by Investigator
  • 2475 Views
  • 10 replies
  • 4 Helpful

Re: My EE - let us know what needs to be fixed

my EE app & web page log on, both show incorrect roaming info. Both show me as having roaming blocked, despite my roaming for 10 years.  & can’t be unblocked.  Spoke to tech support, they say my roaming is enabled & that it’s an app software fault & ...

Bartdog25 by Investigator
  • 491 Views
  • 2 replies
  • 1 Helpful

Upgrade

Hi I upgraded my phone on Tuesday but not heard anything since and having been sent a tracking number, can you help

Gav-86 by Visitor
  • 379 Views
  • 2 replies
  • 0 Helpful