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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2471 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15082 Views
  • 51 replies
  • 65 Helpful

Spend cap

I have a spend cap, and it never seems to work I’m constantly between £10-£20 over.. what is the point in the spend cap if these don’t work? My partner is with a different network and he never goes over as his spend cap actually works. What does the ...

Gemz94 by Visitor
  • 688 Views
  • 2 replies
  • 2 Helpful

Static IP Allocation

Is it possible to allocate fixed/static IP addresses within the 4G home broadband router? Reason being, using home automations and allocation of new IP address after a reboot is a royal pain. Willing to consider extra kit if that's the only way aroun...

Tgray59 by Explorer
  • 1586 Views
  • 4 replies
  • 1 Helpful

Resolved! Re: Where has the eSIM download facility gone?

I am in the same situation. While abroad, had to reinstall my phone and now can´t activate the eSim because I´m abroad and not in the UK EE network.This is not acceptable with all the modern technologies of these days. I will be without EE number for...

4g router and unlimited data sim

Hi all. I realise this has been asked a few times before but I am looking for a definitive answer.  I'm looking to replace my crap home broadband with a 4g router and unlimited data sim. My phone is on EE with decent speeds so I'm looking at getting ...

Dowzerr by Investigator
  • 3321 Views
  • 4 replies
  • 1 Helpful

Compliment a staff member

I just wanted somewhere to compliment Chris from the North East customer Services team. He has gone above and beyond in helping me today after a small error from DPD. I have never experienced customer service quite like it. You have really made my li...

Sajoja90 by Visitor
  • 380 Views
  • 2 replies
  • 4 Helpful

Samsung A52 and XBox Black Friday deal

Good afternoonI upgraded to the Samsung A52 on Black Friday because of the offer you had on with the XBox.I was under the impression that I would receive said Xbox before Christmas (which has spoilt a family Christmas present) or I would not have cho...

Samrey09 by Investigator
  • 1512 Views
  • 4 replies
  • 0 Helpful

EE Hold music Christmas 2021

Hi, could I get a list of the Christmas songs played while on hold. There’s one I’m trying to identify, but I can’t remember the exact lyrics thank you robin

Adding new device

Hi I am new to EE. I just started a contract with EE (16/12/21). As i didnt need a fone so i started a 20 pound plan. Today I just tried to get an apple watch but an error prompted that i am not able to add a new product. When can I get to add a new ...

Sikandar by Investigator
  • 496 Views
  • 1 replies
  • 0 Helpful

Phone returns

Hello,I've ordered a phone but not happy as it's only 128 GB. I require 250 GB contacted the returns department but still no e mail from them for further instructions. My old phone is nearly dead so need this new phone ASAP. Please help anyone?

Victor16 by Visitor
  • 841 Views
  • 4 replies
  • 0 Helpful