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Spend cap

Gemz94
Visitor

‎01-01-2022 06:21 PM

I have a spend cap, and it never seems to work I’m constantly between £10-£20 over.. what is the point in the spend cap if these don’t work? My partner is with a different network and he never goes over as his spend cap actually works. What does the EE spend cap actually work for? 

0 Helpful
2 REPLIES 2
bristolian
Legend
Legend

‎01-01-2022 06:31 PM

Hi @Gemz94 

 

There's full details of what the spend cap does & doesn't cover, on this EE help page 

mikeliuk
Ace Contributor
Ace Contributor

‎01-01-2022 07:25 PM

Hi @Gemz94 ,

 

What value have you set your spend cap to?

 

Is it possible to identify the charges pushing you GBP 10 to GBP 20 over?

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