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30-12-2021 02:56 PM
Hi I upgraded my phone on Tuesday but not heard anything since and having been sent a tracking number, can you help
30-12-2021 03:29 PM
Hi @Gav-86
Welcome to the community.
Which model phone including size and colour did you order?
Did you receive a confirmation email?
Thanks 🙂
Leanne.
01-01-2022 08:59 PM
@Gav-86
It’s also worth bearing in mind that there may be a slightly longer delay than usual due to the festive holidays + substitute bank holidays.
