Upgrade

[Gav-86]

Hi I upgraded my phone on Tuesday but not heard anything since and having been sent a tracking number, can you help

[Leanne_T]

Hi @Gav-86

Welcome to the community. 

Which model phone including size and colour did you order? 

Did you receive a confirmation email? 

Thanks 🙂

Leanne. 

[JLGSYCI]

@Gav-86  

It’s also worth bearing in mind that there may be a slightly longer delay than usual due to the festive holidays + substitute bank holidays.